A bit disorganised and a number of moody staff. 4 pints of beer were sent back as they were completely flat, and we were made to feel at fault for doing this, instead of the staff being apologetic or embarrassed. A couple of cocktails came out looking like glasses of squash, so they got sent back too. When they were brought back they were much better, but still no apology, despite the new cocktails proving the originals were not finished. Once again we were made to feel fussy, rather than looked after. This was all in the first hour of a 2 hour stay. Shame, as we’ve always been a fan of The Old Bank.
The Bank – Swindon