Reviews in Wigan

Went for xmas dinner with the family, £50 a head for adults and £27 a head for children. The food and service wasn't particularly good. Interesting to read all the positive reviews about the place on this site and it's a pity we didn't enjoy the same experience as others seem to have done. The pheasant was overcooked and served as whole with little or no room for the vegetables. The prawn and salmon starter was fine (no cooking involved for that dish) but the pate was considered barley edible that came with a rather lacklustre salad. The turkey was also too dry. No wine service and a rather bizarre system for ordering drinks at the table that 'had' to be paid for 'now'. Awful coffee served at the end, with a small carton of UHT cream to whiten it. A carton of UHT cream? An after dinner chocolate mint came with coffee but each one had melted in its packet next to the hot coffee cup it accompanied. I know this won't make a blind bit of difference because the place is so popular and that is probably the problem: complacency. The place was fully booked and the money was in the bank so why bother with the notion of providing the customer with anything approaching a reasonable service; the customer can disregarded as a mug. £180 was the total bill I paid for my wife, children and myself: for what? Happy xmas The Owls at Standish, obviously, I'll not be going again.

The Owls is a JOKE! I am highly disappointed with the service and unorganization! I have always come to the owls for a meal whatever the occasion and for a Christmas party we decided to go and the waitresses gave my vegetarian friend a meat lasagna instead on the vegetarian, not only allowing my friend to become extremely ill and was throwing up in the toilets. When asking for the manager the manager shouted at me and I was spoken to in an aggressive tone and felt very victimised . No apology was given. When leaving the owls in disappointment of our meals due to the disgrace of the menu when paying we realised that we had been charged for meals we hadn't even ordered! I will never go to the Owls again. Very very disappointed

I went here the other night only 1 way to sum up there food... Like sex in your mouth, it's that good! Great staff. Will be going again!

From the moment you enter until the time you leave you're made made to feel very welcome .All the staff are happy to see you.The food is excellent with plenty of choice. If you have a birthday the waiters will sing you a lovely little Italian song.I strongly advise you to give it a go.

amazing vegan night ...what a treat.do you do bed and breakfast too?

good fresh food and excellent company. fantastic for veggies and vegans

We have often passed this restaurant but never been in until 3 weeks ago. Thoroughly enjoyed our meal and the excellent service and atmosphere that went with it. Definitely be my number one choice for Italian food, in fact I'm planning on trying the Sunday menu this week.

My daughter came to visit from Berkshire with her family and surprised us with a reservation for dinner at The Owls.- a great idea for a perfect evening .

absolutely fabulous, great food & service, would recommend

highly recommended , good food , friendly staff , air conditioned ( was very cold last time we visited though )

We took our family to Rigalettos to celebrate our Golden Wedding Anniversary.We were greeted by very pleasant staff,shown to a very comfortable bar for pre-dinner drinks, given Menus to study at our leisure then when we were ready shown to our table that was beautifully set out. The food we all chose was excellent the wine was also excellent infact the whole evening was perfect and enjoyed by our party of 12 people. It was a night to remember thanks to Tino and his lovely Staff

What a little gem this is. The Veggie and Vegan selection is fantastic and created by people who know how to be creative with the ingredients. It's worth a trip to Wigan simply to pop in.

Hi Luvs, taking the lads to Taybarns with it being all you can eat they fill their self up for the day

Very disappointing on our last visit we have eaten here before and enjoyed it however on our last visit the service was appalling. the waiter had virtually no knowledge of the menu and kept having to leave to ask questions in the kitchen. When the meal did come the veg was different from what was ordered and sauces were no served at all. the food was mediocre all in all I would NOT recommend

went for a meal on 2nd of may 2011 had to wait half an hour to get a table,so was hoping for some good food and what a let down it was,nachos for 2 to start with but needed a magnifying glass 2 see the cheese on top, then we had steak and duck main course steak was o.k. came with Caesar salad chips you don't get any veg, the duck again OK the skin not crispy which is nice when u have duck some salad and burned roast potatoes which it came with had to ask for hoisin sauce which they forgot wish i had not bothered because it was not nice at all, but wait i can recommend the garlic bread with cheese best part of the meal. I would say do not waste your money cost £35.00 ive had much better meals on a two for £10.00 deal would never go again.

A very disappointing 'Mothers Day' meal at the Rigbye. The staff were clueless, they ran out of dessert options and absolutely no facilities for the disabled. My 82 year old mother was forced to stand in the bar area on two walking sticks for 15 mins before we requested a passing waiter somewhere were she could sit down whilst our table was still being cleared. This very young and inexperienced waiter suggested a 3 and half foot high bar stool!!!!! need I say more! sorry but lacking in descent and friendly service and hospitality - I am still waiting for my letter of apology . The Rigbye used to such a fine dining experience until the 'minimum wage' was thrust upon it - staff appeared 'detatched' from its' customers on Mothers Day. We won't be returning under the current management structure. There are so many more nicer more welcoming places. To be this bad on a special day for families is unforgiving!!

I'm vegan and normally it's hard to find places that know what vegan is, let alone cater for me. although this is a nice exception. I just asked what was vegan and they came up with loads of suggestions of food that they could prepare for me with no fuss and no awkwardness. Friendly, clean atmosphere and inexpensive, great food! well worth the visit.

Fantastic new large restaurant in the center of Wigan. Beautiful decor and an extensive menu. The quality of food matched the brilliant service. I'll definitely be going back soon and highly recommend the place.