After having a lovely meal at Luna Blu recently I used the online booking service to book an early table for 6 to celebrate my recent 50th birthday. On our arrival the venue was very busy with no available tables. Being a little early I asked one of the waitresses if our table would be ready for the time I had booked, but there was no record of it, even though I had email confirmation of the table and a follow up reminder message. The waitress apologised and said there was nothing she could do to find us a table. At this point some of the members of my party went to a different restaurant and booked us in straight away for a meal elsewhere. The waitress, in the meantime, did do her best to seat us, but by this time we had found an alternative venue for our meal. This was a great shame as it was not the evening I was hoping for and felt very disappointed that we had to go elsewhere. A poor rating below as a result of my booking not being processed in the first place.
Luna Blu Cocktails and Tapas – Yarm