Restaurants in Shrewsbury

We were a party of 6 celebrating a birthday and we all thoroughly enjoyed our meals. Plates all arrived at the same time and service was exceptional. My fillet steak was cooked to perfection and considering everyone wanted different levels of cooking for their steaks, they were all cooked as instructed so we were all happy and enjoyed the meal.

We visited the Tilley Raven on Sunday 31 May for lunch as a party of 14, 8 adults, 4 children and 2 babies. We were very disappointed as we had preordered our meals for the adults and it still took over one hour to get our main courses. When they arrived, the waitress mixed up a gluten free roast with another meal. My daughter in law who is gluten intolerant was given an ordinary roast. The waitress told us it was gluten free when it arrived.Luckily she checked and called the waitress back to change the meal. As I am sure you realise, this can be very dangerous to mix up intolerances. I would recommend a flag system to prevent this mistake from reoccurring. We would have liked a sweet but despite going to the waitress to ask for sweet menu ,they seemed loath to serve us. After waiting a further 45 minutes, we gave up and decided to leave. On paying the bill. , an older lady took payment and reduced the bill slightly in view of the error with the gluten mistake. Assuming she was in charge, I would have expected an apology but none was forthcoming. In conclusion, it appears the Raven is not really set up for larger parties. In fact we had a meal there on Tuesday 26 May for 6 people and had an excellent meal with good service!!