Reviews in Barnard Castle

Nice surroundings and good service but my sea bass was small and very over cooked. My colleagues felt their food was ok but they had had better.

Unfortunately we were exceptionally dissatisfied, one room was nice however the other room was poor. It had clearly been painted but unfortunately to a low standard and the room smelt of paint. Out of three box sash windows one function correctly, one acted as a guillotine and other didn’t lock!! The door into the room didn’t close itself which it should as it’s a fire door with a door closer. Very disappointed. As for the food, well out of the the pies ordered none of the pastry was edible as it was so hard, I will say the filling was lovely though. The custard slice was not edible either and was sent back, yet we were charged full price!! I will say every member of staff we encountered either at reception or in the restaurant were lovely.

Unfortunately we were exceptionally dissatisfied, one room was nice however the other room was poor. It had clearly been painted but unfortunately to a low standard and the room smelt of paint. Out of three box sash windows one function correctly, one acted as a guillotine and other didn’t lock!! The door into the room didn’t close itself which it should as it’s a fire door with a door closer. Very disappointed. As for the food, well out of the the pies ordered none of the pastry was edible as it was so hard, I will say the filling was lovely though. The custard slice was not edible either and was sent back, yet we were charged full price!! I will say every member of staff we encountered either at reception or in the restaurant were lovely.

We came for afternoon tea on Sunday for my mother’s 90th birthday and I have to say the service was brilliant, thank you. However, I must be honest and say that I was disappointed with the food, it was nothing like the wonderful sample menu that’s on your website or the photographs other people had posted on line. The ham, tuna and egg sandwiches were very basic, the fruit scone, brownie and coffee cake weren’t very nice at all to be honest, and we weren’t sure what the other two things were or even if they were sweet or savoury which was a bit disconcerting. Overall, the standard was pretty poor in comparison to other places near by. I appreciate that there was a wedding on the same day but that shouldn’t have affected the quality of our food. I think there’s a huge discrepancy between the sample menu, photographs, and what you actually serve and this needs to be rectified so that customers can have realistic expectations.

The service was fantastic and we loved the old building and grounds but for the price the food was average . Soufflé was stodgy , no fresh vegetables with the lamb . It all tasted like it had been warmed up . In fairness there was a wedding on and it’s the bank holiday so given location and excellent service I wouldn’t rule out giving it another go on a quieter night

Amazing and relaxing day at spa including lunch. The staff are very friendly especially lady in restaurant. The spa facility was great too. Very relaxing moments with glass of Prosecco. Thank you for amazing time, we would definitely recommend this place to friends.

Hotel lovely needs updating but very clean the restaurant fab fantastic food best coq a van best I’ve ever had service great breakfast fab good choice

Four of us had dinner on two consecutive evenings which we found most enjoyable in every respect. The service was friendly, positive and efficient: the menu offered a good choice of varied food styles and all courses were well prepared and presented. Truly in the best tradition of a coaching inn as it historically was.

Lunch at 14.00hrs on Saturday , 20th May, 2023, was very accommodating and provided three perfect Fillet Steaks for three hungry visitors. The perfect Service was provided by all of the Staff that we met and Rhiann was a cheerful and chatty Waitress.

The food was first class locally sourced and plenty of variety which was served by friendly staff.

Had an enjoyable Sunday lunch - quality of food good but thought expensive- £29.50 for two courses .

Overnight Spa break at Morritt Hall for my sister in law's 70th birthday. Just the two of us having a quiet celebration. The whole stay was a great success. The friendliness and efficiency of the staff was excellent. Our meals were well-cooked generous portions. We would definitely consider staying again.

Recently spent two nights at Morritt hotel at Greta Bridge .Thoroughly enjoyed the break. The hotel is very clean and comfortable , the staff are helpful and nothing is too much trouble . The room was very nice with a lovely view .I would not hesitate to recommend this hotel . We will return !!

We stayed for 3 wonderful days at one of the nicest Hotels, the Morritt at Greta Bridge and would recommend it for the facilities (Including the Garage Spa and Beth who organised everything) and the Gilroy Restaurant who serve really special good food. The rooms are excellent so much so we stayed the extra night, and because they were so busy moved to number 5 ( the bridal suite) which was lovely. The staff were superb, Alex at reception was nice, pleasant and very professional, including Adam the under manager and particular praise for Michel in the restaurant who made our stay a pleasure. Have booked the Cottage for November. What lovely memories of a nice place and such pleasant caring sta. Barry and Barbara

Excellent Sunday lunch served by friendly, polite happy staff in a clean, lovely restaurant.

Received an email prompting me to leave a review after my meal here, ironically I’ve not yet had my meal. Neither have I even ordered, 20 minutes after sitting down, got my drinks but no one has been back to take my order despite two young members of staff stood at the bar, right next to me, chatting together and with another customer. Disappointing. The second time now I’ve been disappointed here. I love the spa but won’t be using the restaurant again.

absolutely brilliant, great food made even better by great and entertaining staff, guys you have to meet Michelle and Kathy you couldn't wish for better service anywhere. Thanks for a relaxing enjoyable time.

We had an excellent meal at Gilroy's restaurant at the Morrit Hotel. There was a great choice of items - the salmon was excellent, as was the venison. Desserts were also very good, and very generous portions. The staff were particularly good, very friendly and very professional too, Cathy, Raeanne and Hannah, just the best.