Very disappointed with this Restaurant. Firstly we didn’t have any service for 45 minutes. Staff seemed very unmanaged. Never saw them carrying away any empty plates or glasses. We didn’t get offered a menu? They don’t even offer you a knife and fork? Maybe this is common on Sunday but, Nooooooooo, it contained the contents and options for Sunday!!!!!! We attempted to approach the carvery and were told no and we must wait our turn? At this point there wasn’t a soul at the carvery station and there were only 2 of us. Then we got told something about were maximising our profit? Bizzare statement. Everyone around us soon became agitated and tables all who had booked and paid deposits started leaving. The lack of accountability or acknowledgement of the customers even existed. Eye contact was no existent. Don’t expect to eat within 1 hour on a Sunday seems very consistent with many reviews. I have been in and eaten in the week as a party of 7 and it was empty and slow. On Sunday you’re waiting for rice and peas or a fish dish. The meat is roasted same as a normal carvery. It’s very strange seeing them struggle with a totally booked restaurant down to the numbers of diners. There’s zero vibe! It was dirty and messy. The management sadly I didn’t see any in 50 minutes and I mean managers as in humans? The food I did try in a previous occasion was very poor. No coleslaw there’s a shop 2 minutes away? Faces like slapped back sides. Traditional in the sense they doing it in their time? Here the management think of themselves. This is an experience I can do without. If you think you will eat on a Sunday without being exhausted by the wait and lack of concern, no apology, driven to moaning then leaving without eating. Hungry, annoyed. It was like faulty towers. I recommend if you do want to eat here they do a carvery on the menu for in the week! Don’t let them ruin your special occasions. I don’t think the foods very authentic tasting at all it’s bland and plated dreadfully. 2026 yet it’s as slow as the 80’s. This food is prepared in advance so am genuinely curious as to what they actually are doing. Sadly my time is precious and I will not return to this badly run venue. Read the reviews and be mindful to stay away at busy times. Not reliable or consistent for my liking. Rather eat in Birmingham. I’d of said it to their face if I could find them. Tables just walking out doesn’t even help speed it up. If I wanted to annoy someone it’s an ideal setting. Time owners like this showed their face in the restaurant. It’s rare to see people leaving but according to the reviews it’s common and still continuing. Shame as it is food I enjoy guess I must make it myself at home. Yes we left without being offered our food after 50 minutes. We got our own drinks at the bar … I’d avoid and head for a nice local Sunday dinner without rice. Also the Mac and cheese is awful. Stewed chickens sweet and not authentic and a weird colour. I base my review score on this occasion. Never again!
Christopher’s Caribbean Carvery at The Royal Oak – Bromsgrove