Lovely friendly staff , and excellent food at a proper price .
The Hapton Inn – Burnley
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Lovely friendly staff , and excellent food at a proper price .
The Hapton Inn – BurnleyOnce again, fantastic!! My friend, and I, visit whenever we can, for a catch up. Love the food, the friendly atmosphere and the wonderful staff. The same lady serves us whenever we go and she is brilliant! Smiley, chatty, helpful..not sure of her name, but I would love her to be recognised for her customer service. Hoping this will get back to her. Keep up the good work..Highly recommended...
Finsley Gate Wharf – BurnleyFirst thing to mention is that the staff were fantastic - very pleasant, smiley, engaging and speedy service. The starters were very nice but both our main courses a bit disappointing both in quality and taste. Our main gripe is that at 8pm on a Saturday evening there really shouldn't be babies and small children running about and generally being grouchy (probably should be in bed) and loud. Maybe up to 6.30/7.00 pm as a cut off time to allow those who want a more restful peaceful dining experience to avoid the creche?
The Hapton Inn – BurnleyThe food was excellent and the lady who served us was great. However, when we arrived, I wasn't happy with where we had our table, as it was directly in front of a massive TV screen, and it was on. So I asked a person behind the bar if we could move, as I could watch TV at home, and wanted a table and meal where I could talk to my guests. The person said there was nowhere ,so I asked if I could have my deposit back. She called to the manager, who was OK, he offered to move us and he would turn the TV off. I was so grateful, as it was my 72nd birthday. However my grandson heard a member of staff complaining about me making a fuss. We won't be going there again as the place has changed from the last ti e we visited. They have put in a dartboard and pool table. The music was so loud everyone around us raised their voices, because that was the only way to be heard.
Finsley Gate Wharf – BurnleyNever disappointed! Great food, value for money and your staff are amazing, nothing too much trouble for them and everything done with a smile. Will def be back
The Hapton Inn – BurnleyWe had a lovely lunch the staff were very friendly and the food was superb. Thank you everyone
The Hapton Inn – BurnleyVisited many times for Football and never been disappointed yet. Food, drink, service and atmosphere is second to none. Thank you again for having us and we'll definitely be back .
Finsley Gate Wharf – BurnleyGreat food, great service. Will definitely be visiting again!
Finsley Gate Wharf – BurnleyQuite a few of things on menu were unavailable so didn't have much choice. One person ordered a steak medium rare and came back well done. No offer of re doing the steak. Another member had cold vegetables with her chicken. So first impressions not good.
The Hapton Inn – BurnleyLovely atmosphere. Friendly, helpful staff and good food. Great place for a family get together.
Finsley Gate Wharf – BurnleyThis was our 3rd visit and we really enjoyed it again. The menus gave loads of choice, the staff friendly and helpful, the fire was really lovely. Footy on tv was great. Everyone (ages 25 -89) had a really good time. Thanks for a fab start to the festives!
Finsley Gate Wharf – BurnleyThe venue has been restored / renovated to a very good standard. The menu has a good range of foods suitable for those wanting gluten free, dairy free or vegetarian. The staff were extremely polite and could not have been any more helpful. The food was really tasty and very good value for money. I definitely recommend this place.
Finsley Gate Wharf – BurnleySix of us for a family meal .Service excellent food brought quickly and all together .Staff couldn’t do enough for us .Enjoyable evening .
The Hapton Inn – BurnleyWe attended yesterday before the football and our food was excellent reasonably priced and the service from the team here was on point I would like to recommend you take a look and also say a big thanks and happy Christmas to all the team
Finsley Gate Wharf – BurnleyArrived at 6.45pm and ordered Burger and fries x 2 with the lovely waiter. A few moments later the waiter came back to advise there were no beef burgers or fries left unfortunately. We did pick other items, my friend a pizza, we asked if the pizza was avaliable and yes was answered by the waiter, however he then said we can have the flat bread from the starter menu...so unsure if pizza was actually avaliable. When the food arrived it was lovely and fresh, no complaints. Service was amazing, just a bit dissapointed that of all things, it was fries that were not avaliable.
The Hapton Inn – BurnleyFinsley Gate Wharf has become a firm favourite for myself and friends to meet up and have a catch up with each other. The food is great and reasonably priced. The staff are lovely and go above and beyond to help in any way they can, making you feel welcome. They're attentive but never rush you. The surroundings are lovely, (especially if you're lucky enough to visit on a nice weather day in the summer). There really is nothing to dislike. Thanks to everyone there who make it what it is.
Finsley Gate Wharf – Burnley