13 friends and I visited New Seasons on Saturday night and requested a room upstairs so we could all sit together. The room was lovely and it was great to have a private room. We're all in our thirties and don't consider ourselves particularly 'snobbish' but I can't help but feel that New Seasons fails almost every time on service. After an extremely young (16 years old?) waiter took our order (some cocktails, some beer), we waited 10 minutes only to be told by another waiter that cocktails were not served during restaurant hours so we must choose something else. He hurried off and left us with the younger waiter who unfortunately was grilled as to when the cocktails are served (he didn't know), who by ("a man comes in and does them") and that was that. So, another 10 minutes passes before anybody gets a drink. We asked him for food menus and waited another 5 minutes. He produced 2 menus, for a table of 14 people. We asked for more, he said that all he had at the moment. We had to chase drinks numerous times, ask about 4 times for music to be turned on, and again for more menus. Then came the food. I cannot fault my meal in any way. It was delicious! I cannot fault it for quality. I had the shish taouk to start (lovely!) and the fillet steak stroganoff with rice (Very tasty) but I do know that others waited up to 8 minutes for the accompanying rice and again had to chase it a few times. The restaurant surprised me with a lovely dessert and candles and all sang happy birthday which is a lovely touch. I just wish the rest of the service was as thoughtful and considerate. One member of our party had finished her dish before it's accompanying rice arrived. We will of course return to New Seasons as it is lovely food and surroundings. I'd just love them to improve on the competency of the waiting staff.
Seasons – Chorley