Reviews in Darlington

We were on a return visit after a poor experience. Afternoon tea was still the same poor selection that we received on the first visit, which did not match what we had been sold. In fact it was a cheap substitute. Waitress was lovely and understood our disappointment on explaining the situation. Shame nobody else responded when I fed this back 5 days ago. Oswalds restaurant is also old and worn. You enter the hotel to lovely surroundings and as you walk through you can see the visible change to worn and tired, it’s all front show. Will not be returning and could not recommend.

My daughter and I booked the revive spa Sunday afternoon lovely cheap deal it was lovely and peaceful plus added bonus of glorious sunshine spent outside in the jacuzzi we did come in and used the sauna also the cold plunge pool. 90 mins followed by afternoon tra at the hotel which was also lovely. We both had a fabulous afternoon. We would definitely go back x

Oswalds restaurant was a very interesting experience. First impressions were poor, the smell of damp, stained old carpet and cheap tables as you enter are not the kind of thing you expect from somewhere that is charging the prices that they are. The service was good and staff were all very friendly. However cleanliness needs attention. The table we were sat at was sticky, to the point the dessert spoon was stuck to the table. The knives and forks did not match and the wine glasses we were given for our wine did not match and were very poor quality, again for a restaurant charging these prices I would expect a lot more. The food itself was ok, nothing special. We both had steak which had a bit of a rubbery texture but was edible, again would expect more for £29. We didn’t get to have dessert as the electric went off, totally not the hotels fault but was a little confused as to why we couldn’t have a cold dessert such as cheesecake. Overall not a great experience.

Food nice but previous afternoon tea was bigger and didn't get pots of tea had to get one from vending machine

I brought my friend here for her birthday. It was lovely, very chilled and nice fresh spa area. We enjoyed our lunch and the staff are very nice and helpful. Thank you we will be back!

Came for a spa day with friends for birthday treat , NOT good value for Money. We had the afternoon tea which you literally got one bun and one finger sandwich for your savoury , a small sausage roll, scone , and small cake treat , left feeling hungry

Throughly enjoyed my experience and spa day and afternoon tea , only one critique and thats the pool as there wasn't one yet it's advertised there is a pool this needs updating as its misleading and then left disappointed on arrival seeing no pool , other than that I enjoyed myself .

Brilliant service, food was outstanding, chicken and duck brilliant

We had a wonderful time with my mam! Staff been so kind, food for our afternoon tea was amazing, the place was absolutely gorgeous and the spa so relaxing! Thank you for this lovely moment! :)

We had a lovely spa day with afternoon tea, it was absolutely gorgeous, just enough for two, after treatments and spa, staff so attentive. Will definitely be back again. Thank you.

Thouroghly enjoyed afternoon tea for my aunties 70th birthday, lovely fresh food. Jayne our waitress was exceptional really looked after us, even got the chef to pipe happy birthday on the plate in chocolate very nice touch. Definitely going back

Thouroghly enjoyed afternoon tea for my aunties 70th birthday, lovely fresh food. Jayne our waitress was exceptional really looked after us, even got the chef to pipe happy birthday on the plate in chocolate very nice touch. Definitely going back

One of the nicest afternoon teas that I have had. The staff were very attentive and friendly. A nice comfortable atmosphere. Would definitely go back again.

Had a lovely day, staff were so friendly , food was fab and spa was amazing. Would definitely return and hopefully soon

Afternoon tea was delicious, servce was excellent will definitely be going back

Had a delicious afternoon tea with friends last week. Tea and drinks were good quality. Service was superb, always checking we had everything we needed and able to confidently answer any questions we had Excellent

Best English breakfast we have ever had out. Fantastic quality. Really lovely.

We had a lovely afternoon tea and spa morning today (26th feb) The lady in the spa was really helpful and all the staff were fantastic. We were giving our afternoon tea in the restaurant and then a lovely lady showed us around the older part of the hotel for any future bookings in the summer where you have a terrace that is lovely in the sunshine. Thank you for such a great day ☺️