This was a really frustrating experience. We had a reservation and arrived within the booked time, but were told the kitchen was no longer serving food. What made this especially confusing was that we could see meals being taken out of the kitchen at the same time, which made the refusal hard to understand. Being left without food late in the evening, especially when you’ve planned around a reservation, is not acceptable. There was no warning or explanation, and it felt poorly organised. Overall, this was disappointing and not the level of service I would expect.
Ravelston House – Edinburgh