Reviews in Freckleton

We are 3 fifty somethings who arrived at the restaurant on the afternoon of Saturday 22nd July. We were looking forward to a lovely meal in pleasant surroundings which had been previous experiences for all of us. Sadly, Saturday was to be completely the opposite and ended with us walking out. As we were early for our table we asked if we could sit in the bar area and have a drink. We were deliberating over a specific wine when the owner came over to ask if we were ready to order. One of my friends turned to ask if we were happy with our choice. The owner interrupted saying just yes or no. My friend tried to explain but the man just walked away and went back behind the bar. She made several attempts to apologise and stated we did not mean to offend at which point he made a comment that we were obviously brought up differently. At this juncture all 3 of us were incredulous and once again my friend tried to resolve the issue. The owner was totally dismissive and walked away. By now the atmosphere was extremely uncomfortable and people seated in the restaurant had started to look over. It was at this point we decided to leave. On our way out we tried to speak with the owner’s son whose only words were ‘I know!’ The whole experience was humiliating, unnecessary and a blatant disregard for customer service whatever their gender, race or colour.

Food was excellent. Waitress was fantastic..superb customer focus despite distractions by the bar lead. Waitress was 5/5 but bar lead couldn't read a bar nor trusted bar staff to take payments which resulted in long delays so 1/5 for that. Therefore 3/5 average service. Also we'd booked a table in restaurant but disappointed that free roaming dogs are allowed in that area....

We booked a table for new years day lunch. We were greeted warmly by staff and sat near a warm open fire. The service was relaxed and good. Food was lovely we had a lamb roast which was very nice. Will definately be returning in the near future

First time here visiting my son who's recently moved to the area for work and will definitely come back again. Lovely relaxing atmosphere and friendly staff. Food was excellent too! Highly recommended.

Food and cocktails great , staff very friendly x

Great meal. Lovely service. Good price. Could be more eaters so get down and try it. You will be pleased

We were met at the bar with a friendly smile and promptly asked if we would be eating. We were given a choice of tables. Once seated and we had decided what we wanted the food came quickly was very good. The black pudding starter was lovely the girls had the meze to share and enjoyed it. Mains was a mixed grill , Haloumi sizzler, pizza,and kids chicken nuggets. We all enjoyed our food and will definitely return again as this was our second visit. The staff were all very pleasant and helpful the beer was good and the atmosphere was chilled

We had the steak on steak night . Tasty steak, lovely and helpful staff . We went early so not many diners so think better atmosphere later

A group of 6 ladies visited on Friday 24th June to a friendly reception and were shown to our table in the restaurant area. Good food, good service, good choices, great desserts, polite and friendly staff. This was our second visit and we would definitely visit again. Can recommend cheese pie and the steak was lovely too. (Even better when we had 2 for £23)

Wonderful meal A pleasant surprise

The venue is beautiful and the staff were lovely and friendly. Unfortunately I was disappointed with my food. I ordered cheese and onion pie with mash. I was served a tiny slice of a very thin pie with burnt pastry and chips instead of mash. My boyfriend had a pizza and he loved it.

Very grubby menus, has COVID not taught us any lessons. Mediocre food & over priced for what was served up. Food also took an hour to come & the place wasn't busy. Beer & wine were fine. Bar staff were pleasant. We'd pop in again for a drink but not for food. I don't expect sugarvine to publish this review as they only publish positive feedback, pointless!

Booked thinking it would be a pub meal but so wrong. The service is excellent the food is just wonderful. The best meal I have had out in a very long time. Not just me but also my two fellow diners all ordered different meals . Will most certainly be going back many times

Been here twice now and absolutely love it. The food is beautiful, especially the breaded prawn starter and the desserts!! The staff are really friendly and make you feel welcomed. Would highly recommend!

A lovely relaxed atmosphere friendly staff and Holly was lovely run a good mothers day afternoon. The meal was presented well and cooked well. We were able to sit outside in nice surroundings for a pre meal drink. The menu reflected the the price and service which was as a family an all round nice afternoon

Food was fantastic and service was excellent. Friendly staff. Good value for money

Visited on Saturday and from the moment we walked in we were made to feel really welcome. Food was delicious, burger was slightly overdone but still really tasty. Will definitely return!