Reviews in Hull

I am extremely disappointed with this restaurant and how they handled our Christmas Day booking. I booked on November 2nd for 7 people and had been emailing back and forth since November to confirm the booking. I also contacted them to arrange dropping off balloons and decorations for my boyfriend’s birthday, which is on Christmas Day. I was told multiple times that everything was fine and that I could come in on the 24th to drop off the decorations. The day before the booking, I received an email confirming everything — date, time, location, and that there were 7 people on the booking. When I arrived on Christmas Day, I was told they did not have my booking and that they were fully booked. No attempt was made to accommodate us in any way. The staff were rude, dismissive, and made me feel like I was lying despite having written confirmation. There was no apology, no kindness, and no effort to help. This completely ruined our Christmas Day and my boyfriend’s birthday. After months of planning and clear confirmation from the restaurant, this level of disorganisation and lack of care is unacceptable. I would not recommend this place, especially for special occasions.

Lovely welcome , staff great , good food , all served fresh . Lamb was fab, prawns great. Definitely going again for Xmas lunch

Our first visit. Staff super friendly, food was lovely. Great value for money. Will definitely be back. Thank you

They didn't have our booking, but I had confirmation. Luckily it was a quiet night. Food was mostly nice though the chips were awful. Really over cooked.

Great dining experience. Staff were friendly and attentive. Food was amazing, not an empty plate left. Worth every penny. £7 a pint is steep, but went for the food, not the beer. Will return for sure.

Beautiful food, great service

Great place, we were a group of 10 girls, had a fab fun night. Staff very attentive, food lovely too.

Brill night especially as it was a Thursday an food is half price. Service an food good too. Will be coming again.

The food is always unbelievable at roots! Service is always fast and the atmosphere is just a great vibe! Roots is always my first choice when going out for food!

Hull’s not exactly know for its food scene with major city’s only a 40 mins train away. However that being said this is a very impressive Mexican restaurant couldn’t fault the food and service. Very impressed. Don’t mess around get a few small plates and tacos and feast away..

Great food with excellent service; friendly staff. Good value for money.

I came back to Hull for my birthday, and Food for Cowboys had been highly recommended to me. And it was DEFINITELY the right choice. Mexican food is my favourite, and it was even better than what I ate in the actual country. The choice was impressive, the quality amazing and the price reasonable. The cocktails are some of the best I’ve ever had, and the staff are so warm and friendly. Can’t wait to come back here again. Thank you for such a wicked evening!

It's very rare these days you get excellent food with a perfect atmosphere. This place had both and it was a real change to experience food how it should be. Fresh, and perfectly planned food. We would recommend

Fabulous food, great service, highly recommend everything

Food is always good in roots what was different tonight was the guy felt like he was the owner maybe but his vibe his attuide his passion was amazing couldn't do enough for you absolutely loved his attuide. Also was a thursday and it was a really good atmosphere. And really cheap for the quality of food you get . used roots for years never been disappointed.

This was our first visit and we went on the recommendation of friends. We went with other friends From the minute we went through the door we were made to feel welcome. Staff were polite, helpful and very friendly. The food was fabulous and portion sizes were great as we went for the all you can eat ‘tapas style’ so we tried numerous dishes. Already recommended to other friends and we’ll certainly be back soon.

Great atmosphere and good value food good choice on menu