Restaurants in Guisborough

Good atmosphere Polite/friendly staff good service from the girls Manager quite unhelpful when we had concerns with 2 of the meals i.e no offer of a price reduction etc..... Several of the Mussels were unopen so dangerous to eat and he just shrugged our concerns off and the roast dinner the potatoes were hard as was some of the veg and the beef smelt off and again he shrugged off our concerns!!!!! We are a regular group of friends who visit at least once a month so expected much better customer service and will probably have difficulty persuading the 2 of our party to return if our concerns are not rectified in some way eg vouchers etc to spend if we return !!! We never even got an apology from the manager in charge that day Again one of the ladies who said she didn't want to pay for her roast dinner as it was so awful got no response from the staff and had to pay I look forward to your reply and offer of reimbursement of some kind Thank you

As usual an absolutely brilliant meal here! I’m trying to get away from the quiche but it’s hands down the best I’ve had! Lovely atmosphere, polite, attentive staff and always a pleasure to be at Tocketts.