We accidentally booked 2 tables online - a miscommunication - and tried to cancel one. No luck, no one was answering the phone. When we arrived we apologised for the mistake and were tutted at, then told off by the boss man because he said he'd had to turn people away. We pointed out that we had tried to ring but he was very rude, said there was no one there in the afternoon. Consistently horrible to us. We only stayed because we needed a pre-theatre meal and there wasn't time to go anywhere else. The rest of the staff were delightful and the food was good, but this one nasty individual spoiled the visit for us.
Gio Ristorante – Manchester City Centre