Date of visit: Sunday 6/feb/2011
Party of 10 people
As part of a works night out it was arranged to go Italian at La Spanhettata. Overall - I would have rather gone hungry.
You should get the message by climbing the stairs above the betting shop, in a urine smelling underground subway staircase to which you daren't touch anything on the way up in case it either fell apart or you caught something from it.
The good news is I ate the food. BUT, that's all. I have visited and reviewed a lot of restaurants and this takes the award for the worst. Bad customer service on arrival - made to feel like we'd interrupted his evening and he made us know it. Pointed to out table and assigned a student on his first night of work in his life.
Hurried to make a menu choice as he had "other customers waiting". Made to feel inferior/stupid as we asked questions about the menu. Our food arrived and was dropped/thrown onto the table as they were "really busy". Understandable as when you made your way to the salad bar, you had to ask people to squeeze in to get through. As a professional, I did notice NO smoke alarms, fire procedure, a locked fire exit, no alarm system, only one exit from a three storey building and grossly overcrowded with obstructed passage to the only exit.
But at least if you needed to vent your anger you could on the unprotacted / sneeze at will salad bar. Which I was told was "bought in pre packed" - No frills range.
In short - Sub standard, pre packed food, at low cost, student frindly, very noisey and overcrowded, ignorant service and definately not recommend unless you're drunk before you enter.
Upon exit, don't forget to visit the bathroom facilities. Smally, small crowd of drunk students waiting outside the door but you do get to dry your hands on an unconscious guy lying on the floor because the hand dryer only works for 6 seconds.
In short - Shut this place down and buy a £1 pizza from your local supermarket and you'll be much happier tham spending 10 X that amount on a disasterous night from hell.
