Reviews in Rugby

Came whilst the Help Out to Eat Scheme has been on. Not only was it fantastic value thanks to this, the food was even better! Also excellent and very quick service. Would highly recommend. Even without the scheme the food is always good value

Excellent service, good food, a very safe. Enjoyable experience

Meal was lovely and didn’t have to wait very long...but the older lady needs to be a bit cheerful in her job,she is so miserable and rude .

Very friendly staff, management is amazing. Food great and afordable. Nice space outside and massive car park.

Good food, good safe atmoshere, very friendly efficient service.

Been twice this week,once with my husband and once with a friend and our teenage boys. Have been every week during help out to eat out.most of the staff are pleasant apart from an older lady with scruffy hair,she is so abrupt and rude and looks so miserable,no need for it!!!!

We have been a couple of times this month and usually it’s lovely. But yesterday I found the manager was awkward as I couldn’t use the app to order food due to poor connection of internet. When asked why I couldn’t just use the till he was quite rude about it in my opinion and almost seem like I was being an inconvenience to him, yet lots of people went to the till after me with no issue. I don’t think we will be returning for awhile.

Great food and good service, will Be going back

We have been to the Old Smithy for many months and have never had a bad meal or drink. Highly recommended pub.

Excellent service and food was delicious as always

Food was perfect and staff were great we be back again.

Our food was lovely and the staff were very friendly and helpful while keeping social distancing rules.

Lovely place for a meal out, very friendly staff who couldn't do enough for our table of 4. The food took a while to come out, but it was very busy and when it did we couldn't fault it, good portion size and good quality.

unfortunately plastic found in my food, new meal made and then more plastic found refund given but left hungry after my husband had eaten his meal before my second had even arrived very diassapointed not a great end to our wedding anniversary day unfortunalety

Awful Experience - Walked Out After using this pub for years and always enjoying the meals it disappointing to write this. I tried to book a table via the pub and was advised I had to book online which I did for lunchtime Wed 19/Aug/20. On arrival we were told tables were allocated on a first come basis. Despite the pub being half empty we were led to the "Marquee" which was on the tarmac of the car park, no flooring or decor only table and chairs. It was raining heavily, temperature just adequate and not conducive to enjoying a meal. I believe previously this was the smokers area which defines how basic it was. There was also a problem that we needed to order via the King Henry App and wifi cover was poor when I tried to download. We decided not to stay due to the miserable atmosphere in which to eat. There was no mention of the marquee possibility or needing the app when booking. As we were first come before other bookings why were we not seated indoor and were treated as we had turned up without booking? The person on the door, who I believe was the manager, did not appear to recognise our name and booking so had the pub received it? Was it because we were a couple and the pub preferred to have 4 or more people to a table? We will not be returning.

We booked a table not knowing we would be in the carpark in a marquee. There were many empty tables when we got there and when we left, don’t know why we had to sit in the marquee. It was raining quite hard. Our food and drinks were walked through the garden getting rained on (along with the poor waiting staff). We could not download the app so had to walk all the way round the pub to order our food. I felt the manager wasn’t at all interested and some of the team needed retraining. Very disappointed. Won’t be visiting again.

Was a little chaotic as it was the half price offer. Staff handled it well Lynne who served us was lovely. Just a slight concern I thought the door entering and the door you leave from should have been open, one for good air flow and the other so people do not need to touch the door handles etc in the current Covid situation.

We came on the Eat out scheme there was 5 of us, we had a really lovely meal and portions were generous. The restaurant had a great atmosphere, very well organised with social distancing, a one way system in place for entry and exit, well done to everyone on the team at The Old Smithy as you were extremely busy!