We booked a table for 3 on Wednesday early evening. We were attracted by the half price main meal promotion. The restaurant was fairly quiet with a couple of 2 seats and one large table of 8 or 10. I believe there was also the final group of a funeral party in the bar. We were served by a young girl and we ordered drinks first, 2 medium glasses of white wine and one zero alcohol beer .We then ordered 2 scampi and 1 enchiladas We were served our drinks and chatted for some time ,becoming very aware that nobody was being served their food orders. I can't say exact howlong we actually waited but it was well over 30 minutes. Nobody approached to acknowledge the delay. We were actually served before the large table who had arrived before us! The scampi was cooked " beyond" golden . It was overcooked. It was edible but disappointing . The enchiladas were good. When the bill arrived there was no reduction for half price Wednesday and we had also been charged for large glasses of wine! I went to the restaurant bar to query the bill. The half price was removed from the food bill but I was told we had drunk the wine and it had been a large glass. I questioned how we were supposed to know the measure of a drink in a glass with no measurements on the glass. The lady then went on to demonstrate the measures in each type of glass . I was made to feel that being served the wrong measure was my fault not that of the person who took the order or the older lady who had poured the measure. After some discussion I was told that the manager would have to authorise my payment for what I had actually ordered as opposed to what I had been served. There was no apology. It really was not the best experience.
Ravelston House – Edinburgh