We had the most awful experience at Steak & Cherry, sauchiehall street yesterday. Having pre-booked our table prior to going to the theatre, we arrived at the restaurant at 11.50 to be met with a locked door and no lights on inside the bar. The opening times on the front state 12pm daily. We waited along with another 2 groups of patrons until 12.10 when we politely knocked on the restaurant door. A man popped his head out of the door and said “yes?” Clearly perplexed as to why we were knocking. We explained that we had all booked for 12pm to which he replied “we don’t open until 12.30.” No apology for the mix up. His attitude from there on was nothing short of rude and obnoxious, he did not accommodate any of us. I began to ask him a question and he stopped me by putting a hand up and saying “I will deal with you once I have sorted the people in front of you.” When in actual fact my party had been waiting the longest amount of time. The entire experience was appalling and I will never book this restaurant again. Which is a real shame as I’ve eaten here before and found every member of staff friendly and helpful. The gentleman from yesterday should not be working with the general public.
Steak and Cherry – Glasgow