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Impressed with the lay out of the pub. The lady who served us could not have been more helpful or friendly. Our meals did take a while to arrive given the pub was not busy, but the quality of the meals made up for the wait. Definately plan to visit again.
The Smokey Cow – TelfordUnderwhelming to say the least. Venue is lovely, staff are great. However, there was literally no one in when we arrived and the starters took forever - when they did arrive the southern fried chicken was on the coups of being burnt. The steak was tough, regardless of being served medium rare, the sauce that came with it, well I’ve seen thicker water and the brisket was the wavier thin and still the fattiest bit of brisket that I’ve ever seen. Depsite how much food was left, we were only asked if we’d like it ‘boxed up’ not if everything was okay. It was also extremely quiet, but I guess the above explains why.
The Smokey Cow – TelfordDisappointed. Only one vegan option on the menu (I had asked for vegan when I booked). One of our party had the fish and chips; the battered fish looked huge but had very little fish meat on it. We had been walking all day and had our rucksacks and walking poles with us. We had stowed them out of the way and yet were instructed to move our gear twice for no reason. A delightful young man served us, and the food did come quickly.
The Smokey Cow – TelfordOne word… AMAZING!!!! My wife and I have dined here a few times now and it’s always great service, Covid friendly and the meals are fantastic! The chef is a genius! Try the buffalo soldier fries and the brisket!
The Smokey Cow – TelfordService and atmosphere excellent . Food was good. Extremely friendly and efficient staff.
The Smokey Cow – TelfordAmazing food,, blew us away really, we were expecting a basic Sunday roast and we couldn’t have been more wrong. Beautiful food, we’ll be back soon.
The Smokey Cow – TelfordVisited this week, meal was lovely had the Bao Buns a bit over priced I think for the amount you have. Service was quite slow although it didn’t seem busy. Desserts quite expensive too for size!!
The Smokey Cow – TelfordOne of the worst meal experiences we’ve ever had - won’t be returning! It started badly when we arrived and the manager immediately “set our expectations” by telling us they were short staffed and it was her first day as manager and that not all customers were understanding of this. She then continued to complain about other customers who were still there eating! After this, she sat us in the smoking shelter, which was filthy and we had a toddler with us! So we moved to a nicer table. We ordered straight away because we had a two year old with us so wanted to get his food delivered as soon as possible. To keep him entertained we ordered three courses off the children’s menu. After 45 minutes the manager came to say the chef had done all the food in one go, instead of starters arriving first. We said that was fine as we just wanted our food. She said it would be two minutes. A further 15 minutes later (an hour after ordering), our meal finally arrived. The food was fine but nothing special. We then asked for our little boy’s dessert and they then delivered the wrong dessert. They did voluntarily give us money off the bill as they recognised the service had been so bad, but it’s not enough to make us return I’m afraid. It’s such a shame because the venue is lovely and has great potential.
The Smokey Cow – TelfordPoor quality, dreadfully presented spoonful of stew containing one piece of beef, covered in copious amounts of mashed potatoes and described as “pie”. Expensive and disappointing, our first visit will certainly be our last.
The Smokey Cow – TelfordWe got off to a bad start when we told as we arrived that we couldn't sit inside as we hadn't said on our online booking that we were bringing a dog and there were no dog safe tables available. Nowhere on the online booking did it indicate that we should state that we were bringing a dog and we haven't had to do that before when booking. We live in Beckbury and we have been taking our dog there for years including just a few weeks ago and there was no issue about the dog at all then. Even more upsetting was the fact that the young lady who greeted us stated several times that the venue has always had a dog safe table policy (the meaning of which we still have no idea) since Craft and Jam took over the pub. This is blatantly untrue! We were also very disappointed by the number of items that were unavailable on the menu. leaving a quite narrow choice. We were given no explanation for this. There has been a marked deterioration in the quality of food and service over the last 12 months sadly.
The Smokey Cow – TelfordDisappointing food and service. Our table was booked for 5:30pm on a Saturday night and when we arrived we were told that there were no steaks and the one vegetarian meal on the menu wasn’t available, we had to chase our meals, desserts and bill and the meat was tough. When I raised concerns as we paid our bill, we were told they were short staffed - I’m not sure how the 2 girls found time to finish their private chat and twiddle with their hair if this was the case. And apparently, they don’t really cater for vegetarians because it’s a smoke house!
The Smokey Cow – TelfordAbsolutely amazing food. The Texas brisket was gorgeous. Only downside was about 40 minute wait for food even on a quiet afternoon and my mum asked for steak medium rare but got it medium to well done. However this didn’t spoil Our enjoyment of the food
The Smokey Cow – TelfordAbsolutely amazing food. The Texas brisket was gorgeous. Only downside was about 40 minute wait for food even on a quiet afternoon and my mum asked for steak medium rare but got it medium to well done. However this didn’t spoil Our enjoyment of the food
The Smokey Cow – TelfordIt was not to bad …wouldn’t return as load of other places to try
The Smokey Cow – TelfordThe food was absolutely beautiful a great service, lovely atmosphere and we would definitely go back . I have a 2 year old and the staff were very friendly and the children’s menu was very appetising
The Smokey Cow – TelfordFood was delicious, really full of flavour! Staff were all lovely.
The Smokey Cow – TelfordWonderful meal
The Smokey Cow – Telford