I had a really good experience here on a quiet Monday evening. I was welcomed by, the very friendly, Felix who proceeded to talk me through the food stations and what was available. He then showed me to my requested quiet table and took my drinks order. This was an exceptionally quiet restaurant due to to the time of year. However, the first thing I noticed was the freshness of food on offer, the good temperature at each station and how all the staff were keeping themselves busy cleaning down and restocking as needed whilst they had the time. By the time I returned to my table with my first round my drink was waiting. Felix checked in on me a few times throughout my evening without being over baring I understand people's reviews are based on their own opinions, but I do think some people need to shake their heads when dining at buffet restaurants. The food can't be stored too warm as it would continue to cook. It is impossible in busy times to keep more popular stations fully stocked without compromising the less busy ones. I certainly know I couldn't have got the same amount, and quality of food, for anywhere near what I paid for my evening plus drinks. Ultimately if you want fine dining then don't eat at buffet restaurants. For me I got far better than I expected and indeed paid for. Well done Felix and the team, you'll know my reasons, and I left extremely full and happy
Panda Mami – York