Restaurants in London

We chose Patty & Bun for my friend's post-birthday celebration. The staff were super nice! They provided recommendations on the menu and was really attentive on what we needed. In the end, we had Cheese Balls, on the house, which I recommend. This is our favourite burger place.

I came over to celebrate my birthday with big group of friends. Service was horrible,no attention to the table,wrong food,missing items or items were delivered when we approached them.We were waiting over 40min for our dishes. My boyfriend wanted to plan surprise desert for me and even after waiting for over 20min we didn't receive it. When we went downstairs the manager wasn't accommodating. He said -as a good manager he comped food that they delivered to our table by mistake. After I said I never had such a bad service and my boyfriend is AGM,the manager said again -as AGM you should understand what it means to be understaffed (they told us they were 3ppl down ).You don't drop something like that to your guest,we all work in hospitality and me personally as manager and AGM would never said that to a guest. We even had to doubkecheck the bill because they wanted to charge us for something we never received. I'm never going back there again.