Reviews in Bristol and Somerset

Food was good but very disappointing service. Staff were young and not very interested in making sure customers had a good experience. The wrong food was brought to us twice. The second time the wrong food was brought to us it was left sitting on the table for a few minutes. We didn't start eating it as the wrong sides had been brought over and we were waiting for the correct ones. We were then told that this food was not for us but for another table (the customers of that table had actually arrived after us). This food was then put in front of the customers who had ordered it and after it had gone downstairs again first. Understandably they did not feel like eating it. The waiter then offered to remake the food and keep the sides warm for them. The couple then informed the waiter they would leave - upon hearing this instead of apologising for the mix up, offering to make everything fresh again and trying to make things right he just leapt to the kitchen to cancel the fresh food order. We were also apologised to but it did not feel at all sincere. I was very disapointed as it seems most diners here have a good experience. The waiting staff really need to be retrained.

One of the best meals we have had in a very long time. Will visit the next time we are in the area.

What a gem, food was divine and the service fantastic.

Meal & service first class . The staff were very pleasant & couldn't do more to make it a very pleasant lunch time meal, also good value for money. The restaurant was also spotless .Will visit again if we go back to Wells that's for sure.

We had a lovely Sunday Roast at the Olive Tree on Father’s Day. The best beef we have had in a long time. A nice relaxed atmosphere and very friendly staff.

First visit to The Olive Tree as we are not local. The food and reviews looked really good from the reviews when we were looking for somewhere. The food did not disappoint, was probably one of the best meals I’ve had, duck was cooked perfectly. The service is what let it down, we were seated rather quickly and waiter was friendly, our alcoholic drinks arrived also quickly however the water was slower. We were asked if we wanted desert menus which we asked for however we were forgotten about and after 20 mins my husband had to re ask, then after 10 mins of the waitress not bringing them and carrying bottles we caught her eye and then she brought over one menu and we were told we needed to share where as other tables were given one each. Tables were served before us who had entered after us. It felt as though it was a rush to get us in and provide the starters and mains but after that we were forgotten about. It was also slightly ruined by the couple we were sat next to, as it was a rather small restaurant the tables are close together, there was a couple on a date who clearly had drunk alot and were rather loud along with swearing which ruined a really lovely atmosphere. Overall it was good and I would recommend however the service could have been improved. We had gone for our 10 year wedding anniversary it would have been nice to have been spoken to, to see if we had come out for a special occasion just to make it that extra special and show real passion for the customer

Visited for father's day Sunday lunch. Free bottle of Corona for father was a nice touch. Food very good, hot and tasty. Price a little on the high side but I'd rather pay a bit more and know it will be good quality. Service very good and attentive. Will definitely go back. Thank you.

Food was enjoyed by all. Portions a little small. Atmosphere good and service excellent

Previous visit to The Olive Tree was excellent but this time the service was very slow to non-existent. When I complained about waiting so long for our food I was told they were very busy, but the restaurant was not full. It felt to us as though the kitchen was short staffed and that front of house were avoiding customers as a result. Food was ok but the menu needs to change more often.

We had a delicious lunch with friends and were not hurried at all( we were the last to leave). Felt impressed enough to book lunch for the following week.

Outstanding

We thoroughly enjoyed our dinner at Goodfellows - our dinner courses were all prepared with elegance and imagination, service was "impeccable", as the saying goes (and it was), and the setting warm and intimate. It is great fun to enjoy food and company when all is done so thoughtfully and with such finesse. Thank you!

My wife and I had dinner at The Olive Tree on Friday 7 June 2024. The restaurant had been recommended by the Beryl bed and breakfast where we stayed for the night. We both really enjoyed our meals. We shared an onion bhaji starter that was light and delicious. I had the pork cheek main - which was tender and tasty - and my wife had hake in a chowder sauce that was also delicious. I had the treacle tart for pudding - which was nice but not remarkable - and my wife had the Eton mess which was lovely. The atmosphere and service was good and, unsurprisingly, the place was fairly full. Overall, a very nice meal and experience - and much better than we had expected.

Absolutely stunning food for four of us for Friday lunch. Highly recommended. Everything was beautifully presented, tasted even better, calm, relaxed, joyous atmosphere. Catered well for the gluten free member of the party, checking about allergies and food choices. Fabulous all the way through, thank you again Adam and your team for a lovely afternoon!

My wife and I visited the Olive Tree for the first time, for our wedding anniversary meal. The staff were lovely and friendly, so professional. As for the food, simply amazing! All so delicious and beautifully prepared. We had a really lovely evening.

Brilliant as ever.

Wonderful place for an evening out. Food was absolutely delicious and attentive friendly service. We were with family over from Australia and they couldn’t praise it enough. We’ve booked again for a Sunday lunch and can’t wait to go back! Thank you