Firstly there was a serious miscommunication about happy hour which was dealt with in a harsh and rude attitude by the staff members. They did not listen to what the customer was saying and appeared nonchalant and dismissive. Would not recommend it. It also took over half hour to be served our drinks and even then our jug of water did not materialise until an hour into the evening- very poor, unfriendly, slow service. Thankfully the quality of the food almost made up for the poor quality of service. I currently hold the 'welcome host' award and most of the staff at Casa Romana would definitely not reach the requirements to achieve this award.
Casa Romana – Whitehaven – Whitehaven