Oh dear. We took two friends to this over-rated, over-priced restaurant last night and now feel acutely embarrassed. Service was shocking mainly due to the fact that we came a very poor second to the Eurovision song contest ,from which most of the staff were unable to drag themselves away. I opted for Cozze alla crema to start. The sauce, whilst flavoursome was virtually cold and to my horror one of the mussels came with a most disconcerting clump of black hair attached to it. On drawing the waiters attention to this i was aggressively informed that this was the mussels tail!! In thirty six years as a seafood lover i have never seen anything like this, i was also made to feel like a fool for pointing it out. Sul Lago, if you are reading this the waiter was tall, thin and perhaps of an age where he should be looking for a real job. my advice to you is get his P45 ready. Main course was served whilst two of our party were outside, always nice to return to a plate of cooling food! my partner was most disappointed with the watery and tasteless veal, also parmesan was tipped over her dish without consent while another waiter shouted "no parmesan on the veal", needless to say this mistake was neither aknowledged or rectified. I opted for filetto pavarotti, the steak was small but had been cooked ok, the sauce however was lacking flavour and added nothing to the dish. If you are a vegetarian the Sul Lago is not the place for you. I find it amazing that in this day and age the only vegetarian options are the never innovative mushroom risotto and penne alla bland type generic cop-outs. it took quite some time to catch a waiters eye to ask if non-meat versions of pasta dishes were available, it must have been a particularly nail-biting moment on Eurovision. We decided against desert but did order coffee, whereupon my brandy order was forgotten, and the blame was passed around. Waiters stared at us in an attempt to make us ask for the bill and made us feel uncomfortable and unwelcome. No apologies were offered for any issue we had. The bill came to £146, extortionate for the food and service but a small price to pay to realise that we will never come here again. Sul Lago wake up! You need to take a long look at the way you do things, employ new staff who are customer focussed, source new suppliers as the quality of produce was lamentable and turn the tv off!!!!! Rarely have i been so let down by a restaurant and in light of this i shall be telling anyone who will listen to steer well clear.
Sul Lago – Oldham