Reviews in Basildon

The food was not as good as usual and there was limited choice on the Indian food. The plates were not taken away and left to pile up on the table.

I cannot recommend Spoons enough, the staff went above and beyond to accommodate us and really helped to make my sons birthday special. Thank you so much!

Lovely atmosphere, food was good but it felt like there was something missing, like the chicken and sweet corn soup needed salt.

Everything was great except one staff seemed the pot washer he was leaning on the wall just staring the whole hours and 10 mins we were there every time someone walked past he would be giving them dirty stairs and then he came and sat very close to us on the empty sofa made us very uncomfortable the reason we left early

We went to Spoons for our son’s 12th birthday. We a mixture of vegetarians, adventurous, and fussy eaters, and everyone found food they could eat and thoroughly enjoyed. For the cost of the meals I believe we had our money’s worth with everyone returning for 2nd and 3rds. Our son enjoyed a combination of Chinese and Indian cuisine, and had plenty of choice - even trying a few new dishes too. Our daughter who is a very fussy vegetarian, tried a few new courses as well as having a plate consisting of a strange concoction of pizza, noodles, chips and Yorkshire puddings! Everyone loved the choice of desserts too, and even being “well and truly stuffed” from dinner, they managed to find room for 2 small servings of desserts. The restaurant was clean and the food was hot and well stocked, and low dishes were quickly replenished. The staff could have been better with their customers - rather than greeting us in an expected manner we were promptly told to pay before we sat down. We wasn’t told how the service worked, but we soon worked it out. One member of staff kindly offered to remove a chair for me to fit my electric wheelchair at the table which was appreciated, rather than sitting at an end. We stayed for almost our whole 90min table allocated time (as stated on our online booking terms). After reading reviews prior to going I was slightly concerned, but I need not of worried - it was a very enjoyable evening and we’re looking forward to returning again in the near future.

Expensive, dirty smelly toilets, sullen staff, a terrible experience will not be back.

Good food and value for money

The girl at the counter was very rude, dismissive and lacked simple customer service skills. Charged my 9 year old as an adult because she wore thick shoes. No level of discretion whatsoever

Great experience! My kids love the food and can't stop talking about it

One of the cleanest and nicer run spoons we have ever been too

Was best…. Delicious and tasty

Very good food

Great

Unfortunately, the food wasn’t the greatest but the service wasn’t all that good either. The options for food was amazing but the quality in food was poor. On top of that all the servers were on their phones which isn’t the greatest look for a business, right through the hour and half that myself and my family were there. No music was being played just the sound of people’s voices, felt as though I was at a funeral. The servers all looked tired and like they just hated their jobs

After reading all the reviews we were a bit worried. We thought we would give it a whirl regardless. I have to say it was ok, if you eat anything and don’t have any dietary requirements. if you are vegetarian and gluten free it’s not for you as most dishes contain gluten and some of the vegetables contain shellfish /crustations. There was not a vegetable curry , which is a shame. Going around the foods twice I came away with green beans and some broccoli, which is disappointing considering it cost 20.00 pp. As a table of 5 it cost 96.00 without drinks , which considering what you can buy for your money in other restaurants is expensive if your not eating to its full opportunity. The staff work hard , dishes were replenished quickly and clearing away tables was done regularly. I wouldn’t go back but that’s due to the amount of dishes available for me bring v and gf but the others dining liked it.

The meal was nice the hospitality was great and customer services was polite. I will always go bk

Recently moved to Gray’s and decided to take the family out for the first time . The food was awesome and there were variety of meals to choose from . My wife who is usually critical, could not stop singing the praise and quality of meal on display . I will definitely recommend to others.

Unfortunately most food was cold and not cooked properly. They serve tap water which has got horrible taste