Reviews in Basildon

I went there yesterday evening for a meal spent over £80 all my food was cold the chef that cooked my steak didn't have any clue on food hygiene and sneezing over my steak cooking I was 26 minutes asked for refund manager was so rude tried to offer me half a refund which i was not going to accept the manager then called police I eventually got my full refund after all the drama with the manager never again will I be going back over priced for the food and service u get

Wow! What a variety. Food was good and plentiful. Going back without a doubt.

Great restaurant with an amazing selection of food. My family and I loved the value for money and certainly left feeling full up. The staff were so friendly. My Grandkids enjoyed their treat and really enjoyed themselves.

Food always plentiful fresh and hot always replenishing when it's getting low, staff always clearing plates away quickly ,but I must say this the toilets need attention not very clean smelly and I don't think they get checked ie loads of toilet paper on floor some toilets that havnt been flushed I personally staff are not going in and checking them and the floors and toilet doors need a good clean seem very sticky these are the ladies dread to think what the mens are like

Really lovely food, although disappointed there was no kebab and chocolate fountain not working, also the mens toilets are terrible very dirty and floors filthy. We will visit again but not in a hurry.

I’m afraid wasn’t great tbh food was mediocre , service was good but food really want up to scratc

Good food lots of choice always being topped up drinks are expensive

Firstly, the direction on the map is wrong to guide to delivery park. Second, I booked before 2-3 days ago and I said my name on the counter but she completely ignored and so unfriendly. We started eating the food and not quite good quality either. Big muscle emptied but didn't fill up and I asked ,crabs , oh dear it was rotten. Last the dessert part ,fly landed on the cake so we can't eat it either. It was my daughter's 15 birthday and we want to have a special but sorry ,I wouldn't go again.

To be sincere, we are not quite happy with the meal. there are several sections of meals ranging from Chinese to Asia food and we were quite disappointed as there are no African meals especially as about 80% of attendance yesterday were blacks. My husband got upsets and left. Funny enough it was my birthday yesterday and I wanted to treat my family. Could I reckon that an African chef should be employed so we can have variety of African meals as well. Thank you and do have a nice day.

Ended up with 2 children and I with upset tummys

Visited Spoons at Basildon to celebrate our Granddaughters 6th Birthday,... Food was good, but staff have no people skills, despite Balloons on table and her wearing a birthday tiara, not one member of staff wished her a Happy Birthday, and although she is only 6 , she actually said 'No one has said Happy Birthday to me '...The lady making the crepes was like a Statue from the wax works, she didn't smile, talk of even make eye contact. Our experience of a birthday celebration , would have been so much nicer if only one member of staff had smiled or shown some interaction with the customers. Would have to think twice about visiting again as the experience was very sterile...pay your money, eat and leave and don't even expect a thank you or a goodbye greeting as you leave

First time coming here and it was great. Food was tasty and very yummy. Staff members were friendly. There was a lot to eat. Great buffet.

I visited Spoons for the second time. Food was delicious, if I had 1 complaint it would be that the man cooking the steak didn't know what he was doing. He asked me how I liked it cooked, I told him "medium rare" it didn't matter what I or anyone else said as we all got our steaks cooked the same. "Well done".

Really good

Amazing price food and staff were fantastic we went as a family of 6 and we all loved it

Had an Excellent time for fathers day, very busy but great choice as always

The ambiance was good. As for front door service where they take the payment was poor. No smile, no hello. Just very sultry. The floor supervisor was friendly. Food as good and fresh on the day we went

Omg was excellent