Reviews in Basildon

Been numerous times. Enjoyed them all. But last night was a different matter food ok apart from the lemon chicken. Chewy, hard did not taste good. Shame because this being my favourite dish. Table staff a little moody. Could work on that a little. A hi & a smile goes along way. Look forward to next time

No complaints about the food as there was a huge variety available and it was replenished frequently. My only negatives were that the staff were slow to clear used plates between courses, and the squeezy bottle of golden syrup at the crepe station had a paper label which had been sellotaped on and had green mould growing under it.

No complaints about the food as there was a huge variety available and it was replenished frequently. My only negatives were that the staff were slow to clear used plates between courses, and the squeezy bottle of golden syrup at the crepe station had a paper label which had been sellotaped on and had green mould growing under it.

We all enjoyed the food , service was great .

Although the food was good and so was the atmosphere, I was very disappointed that the staff never came to clear our plates till almost the end of the night. We had to keep piling them up on a spare part of the table. Considering we were a party of 9 that was very inconvenient. The restaurant wasn't full and there were plenty of staff around. Other than that , my 65 th birthday celebration went very well.

Had our booking at 4pm on a Saturday. We were greeted well and shown to our table. The food was not at the standards we have had in the past, there was hair in some of the dishes, and cooks/chefs behind the grill/dessert station were eating food whilst wearing their hygiene gloves but did not replace them after using their hands to eat food. We found this was very unprofessional and did not have very good food hygiene standards. Hair was not in hair nets nor were the waiting staff hair tied back. It was not busy so the standards should not have been so low. We were there for all of about 50mins. We probably will not return as this

We visited last night for the first time and was very impressed with the quality of food and friendliness of the staff

As always the food was piping hot and plenty of it.dont know how they do it for the price tbh very tasty food and my favourite was the banana and custard mmmmmm see you again soon definitely recommend it

Celebrated my son's birthday. Plenty of food, fresh and warm, always replenished when it starts to run out. Good food if you like Chinese and Indian cuisine, but also great pasta, pizza, fruit and cakes. I recommend. It's just a shame that the staff doesn't smile much.

Our first time at spoons and we start with a table of 10! Staff were very helpful and patient with our 5 year old twins and 9 year old’s birthday. Food was delicious and what variety! Will definitely be coming again.

The Chinese food was quite pleasant but the Indian food and Thai was very bland. None of the food was particularly hot. The staff were rude and unhelpful, most of them were standing around with their arms crossed doing nothing. The toilets were disgusting. One was out of order, one was flooded and one was covered in toilet paper - perhaps the staff could sort out the toilets rather than stand around or be rude to your customers? Definitely will not be returning.

Very nice!

Visited Spoons at Basildon to celebrate our daughter’s birthday. Food was nice, good amount of choice, no complaints in that respect. Staff have no people skills whatsoever. From the front desk, to being shown to our table, to staff replenishing food, there was minimal interaction. No smiles, barely any eye contact - we didn’t feel welcomed at all. And don’t expect a “thank you” or “goodbye” when you leave either. We dont plan on visiting again. They just want you to pay your money, eat your food and leave.

Amazing food ambience and customer service! Best Chinese buffet in Essex

I went there yesterday evening for a meal spent over £80 all my food was cold the chef that cooked my steak didn't have any clue on food hygiene and sneezing over my steak cooking I was 26 minutes asked for refund manager was so rude tried to offer me half a refund which i was not going to accept the manager then called police I eventually got my full refund after all the drama with the manager never again will I be going back over priced for the food and service u get

Wow! What a variety. Food was good and plentiful. Going back without a doubt.

Great restaurant with an amazing selection of food. My family and I loved the value for money and certainly left feeling full up. The staff were so friendly. My Grandkids enjoyed their treat and really enjoyed themselves.

Food always plentiful fresh and hot always replenishing when it's getting low, staff always clearing plates away quickly ,but I must say this the toilets need attention not very clean smelly and I don't think they get checked ie loads of toilet paper on floor some toilets that havnt been flushed I personally staff are not going in and checking them and the floors and toilet doors need a good clean seem very sticky these are the ladies dread to think what the mens are like