Reviews in Chatham

There were plenty of varieties to choose from on Sunday 19/4/26, which was a positive. However, the overall experience was let down by the service. The staff made us feel uneasy and rushed , they were already taking plates away while we were still finishing, even hovering as we tried to eat the last bites. Given how much we paid for a family meal, we expected to be able to enjoy our food in a relaxed atmosphere, not feel pressured to hurry. That said, my children did mention that the food itself was reasonably well-seasoned this time, which was an improvement.

This is so bad. They could have killed someone! I recently went to Spoons world buffet for the first time with my family and I was very disappointed. The food was cold and didn’t taste very nice. Mum had some meat and it was really chewy. Some of the food didn’t have labels so we didn’t know what it was. The “coke” was the cheap, crappy stuff that tasted so bad we couldn’t finish our drinks. The desserts were ridiculously tiny. My chair was all sticky. I had to clean it with wet wipes before I could sit down. The tables were really sticky too. Also I think it’s really bad that they chuck you out after an hour and a half even if the restaurants half empty and there’s no one waiting for your seat. I definitely won’t be going there again.

We went on Sunday to treat our children. The whole place just stunk of fish which is not good for someone who hates fish. The meal Itself was okay but my daughter went to get herself some pudding and dropped something on the floor. She was then shouted at and told off by a member of staff. She came back to our table absolutely sobbing. I tried to talk to the manager but they were unavailable. The person I did talk to was smiling and smirking to me while I was trying to complain about the way my daughter has been treated. I will not go again.

Excellent service.. nothing to complain. It’s my usual favorite place that I come with my family every month. Thank you for your service!

Visited for my birthday with three other people. Not a great experience. Staff not overly friendly or helpful. Although table was booked we had to wait. Sat at a table which we shared with a mop and bucket and next to a table used to keep staff belonging. Food was of a ok quality and rather tasteless, we were rushed and reminded at the hour point and o0 minute point that our time was over and to finish up.

First time at the restaurant. I thought it was great. Something fr everyone

We arrived on the 19th half an hour late because of traffic .they had kept our reservation open .there was 7 of us .2 teenagers with asc .the food was lovely .we also had steak .lamb chops and scallops cooked fresh .all done just right . There is always something for everyone to eat .esp the picky 1s. Was lovely .and will defo will be back soon.

Come your restaurant after trying to book for a few weeks. We were quite disappointed food was bland the chocolate fountain was very watery prawn crackers were stale soup was tasteless. Staff were good. Won't rush to come back.

Restaurant is big and busy. Generally clean and tidy. Grest selection of food. Some food may be a bit overcooked but this is maybe due to being constantly on warm surface. Everyone will find something to eat. Service is poor. Staff often ignore questions or walk away. Busy but that is not acceptable to be rude. Everyone working hard as is busy place but more kindness and smile will help to improve thus place. Toilets could be more clean. From scale 1 to 10 i give 6. Definitely Staff need to improve they approach and manner.

Amazing food, will come back in the future.

Great food just service was poor.

Nice restaurant Good food, massive selection Think price should also included drinks as they were on the pricey side. Staff constantly cleaning and bringing out fresh food. Bit dark inside but overall would recommend.

Went for a family meal last night and thought it was quite expensive for what we ate and drinks wise the chicken was under cooked told management but nothing was done accept was told. they would tell them to re cook it staff was walking round taking the plates from the table before we had finished and wiping tables down also found it very cramped

Great experience and memorable for my family. The food and service was good, but I think it is better to be 2 hours instead of 90 minutes.

My family came to have our Easter lunch, this will be our second time at Spoons. My children especially loved the varieties of meals even though one of them wanted the Nigerian Jollof rice. (smile). I and my husband would have loved to have fish, salad, coleslaw and more vegetables, red kidney beans. We had to make do with the brocolli and mushroom. In all, we all had fun, took pictures, no allergies and they cant wait to come back!.

Very good meal….delicious…

Food was ok, not the warmest but plenty of selection of chicken in multitude of flavours. Could do with more salad/veg and fish.

Brilliant restaurant, food was amazing