Reviews in Chatham

When we first got there they said my reservation wasn’t there even thou I had one. Then said we only had an hour before they stop making food. Then went to the toilet and 3 were blocked so only one working the floors were all soaked you had one of the workers that works out on the floor with gloves on trying to unblock the toilets then 5 mins later she’s collecting plates which wasn’t very nice. The food wasn’t great lots of things had run out and they wasn’t topping them up. The man that cooks the steaks fresh was making my step daughter loads of steaks but telling my son he could only have 2 which was very confusing he was also using 1 set of tongs for fish and meat and the same to tough raw food. all the puddings had been put away by the time we wanted on they were cleaning all the cabinets so didn’t have pudding so it’s wasn’t great won’t be returning

Went here on Thursday with family for a birthday meal, a lot of the food was cold, we had children for some of our party and they wanted plain pasta but they don’t do plain pasta. Won’t be going back as it’s over priced for what you actually get and the variety.

Went to spoons last night for a birthday meal. A lot of the food was cold and the man cooking the fresh foodwas using one set of tongs for cooked and raw. Seafood AND meat. It's no surprise the family was throwing up throughout the night and today. Sadly spoons has seen better days so won't be going back again.

First time visit food was good some bits didn't taste that fresh. But in total we had good evening. I do think soft drinks should be included in the price But we will definitely visit again.

It was my first experience with my family and we really had gun. My children did not want to leave. The food was fresh and delicious

Good evening

Wasnt too busy when we went but there were still LOTS of food choices available. The food was good. It would be nice if the refillable soft drinks where included in the main price and just serve the alcohol as extra.

Good variations of food for this price!

Booked the table for 17:00. 18 members Family and guests (Birthday Party) We were told that we will only have 1.5hrs. I agreed paid but guests arrived slightly late due to the taxis. At 18:29 a member of the staff came over to me and said we have to leave as 1.5 hrs are up. I know the precise time because I looked at my watch. I said yes we were a few minutes late and some of my guests were having sweet course and will be leaving ASAP. He than became very authoritarian and said it's the company policy that you have to leave now and started clearing the plates. I went up to the reception and wanted to speak with the manager, but a young kid came over to me and said he will have a word with the person. We have been there many times but have never felt so insulted in front of my guests. It was not as if they were busy and wanted the tables or if were being noisy etc. I spent over £600 in that place and will never come back again. Worst experience. Not a place to take your guests. No management, no customer training for the staff.

Booked the table for 17:00. 18 members Family and guests (Birthday Party) We were told that we will only have 1.5hrs. I agreed paid but guests arrived slightly late due to the taxis. At 18:29 a member of the staff came over to me and said we have to leave as 1.5 hrs are up. I know the precise time because I looked at my watch. I said yes we were a few minutes late and some of my guests were having sweet course and will be leaving ASAP. He than became very authoritarian and said its the company policy that you have to leave now and started to clear the plates. I went up to the reception and wanted to speak with the manager, but a young kid came over to me and said he will have a word with the person. We have been there many times but have never felt so insulted in front of my guests. It was not as if they were busy and wanted the tables or if were being noisy etc. I spent over £600 in that place and will never come back again. Worst experience. Not a place to take your guests. No management, no customer training for the staff.

Busy please but overall good food and service.

Price is too high and we had to pay for drinks separate as well time spend should at least be extended to 2 hours as some people are slow eaters and dont eat much .but in all its a good service

Awful. Booked for a 60th Birthday meal, rung in advance to rearrange time of booking due to horrific weather and traffic, was told they'd hold the table. As we got there, bearing in mind there was 7 of us and 2 disabled and 2 children, there was a man stood at the door not letting anyone in, it was over filled with people which they could of explained on the phone that we would have to wait half hour more than our booking time! Safe to say it ruined a birthday, all absolutely soaking wet and not even an apology, so we had no choice but to leave. Disgusting behaviour towards customers.

We have always enjoyed spoons But prices have increased Ok going once in a while Also plastic plates now

We visit this restaurant every year for my two son's birthdays. My children love it as they enjoy trying all the different food. The food is always good and staff quick to clear food away. One and a half hours for a table is only just long enough though and doesn't give enough time to relax afterwards at all or let your food go down let alone sing happy birthday. So that could be improved by being 2 hours. It is always a huge queue to enter even though you book and it took half an hour to get seated this time. It was too long fir my 87 year old dad yo stand outside. When we were seated it was by the exit door. It was freezing as people kept leaving the door open and it was very cold outside. This did ruin our experience somewhat.

Everything was superb

The que was quick the table was by the bar so was a little cold but that couldnt be helped but the food was great wide range of food but a very big down fall for me was when the staff started changing the bin in the bar then put the bin bags right by our table and then picked up all the mats didnt smell pleasant and then there was loads of little flys i would say 5 star but on this occasion i would give it a 2 star if you visit i would make sure you dont sit by the bar or first few booths

Love spoons. Wide selection of good food. Clean environment and lovely staff