Thank you for such a beautiful place in such peaceful surroundings to dine. I have been to Whins kitchen on many occasions and enjoyed your beautiful food and serene atmosphere and in view to my many positive experiences I decided to make a planned booking. Unfortunately, I am really sorry to say my experience had been extremely disappointing with the food and despite booking in advance. My friend and I had been celebrating a very special occasion and had wishes in the main to experience Whins kitchen to make a future plan for her family to try . We had booked a window seated area in the main to enhance our experience. During the time spent we had to be seated else where to accommodate other customers, on completing our meal making ourselves very uncomfortable, feeling the rush to leave. The mature male server made ourselves feel very under valued and had been quite rude in his non verbal ways to communicating. This had been a shame as this had taken the joy away to dine at whins making the experience more like a canteen, service being quickly in and the processed quickly out. The food has always been above excellence at whins kitchen and staff have always been very welcoming , this particular occasion the mature server seemed very stressed and dismissive to our food comments concerning the vegan pizza presenting as under cooked. I am personally disappointed , as Whins kitchen has always been extremely excellent, in both the service and the food being second to no other in the area. I am more disappointed as i actually booked in advance and maybe I was expecting something special. Thank you for taking my comments on board and hope they can be helpful towards management.
Whins Green Kitchen