Reviews in Derbyshire

We arrived a party of 3 , all nearly in our 80s.We were booked in and shown to a table and left with a menu. After 30 minutes of waiting I attracted the attention of a member of staff to be told " Order on the App" ( No mention of this prior to this moment or I would have been prepared. Eventually someone came to take our order. Some 1hr 10 minutes after arriving we got our food and drink. I find this, along with the casual attitude of the staff to be totally unacceptable and shall not be returning. Food 3/5 Service 1/5 Atmosphere 2/5 Value for money 3/5

Was spot on and thoroughly enjoyed. Massive portions & worth the money spent and cheap too.. Mixed grill was good only negative the pork on it was slightly chewy but everything else was lovely. Rump steak was cooked medium rare and delicious. Very filling & deffo return. Thank you

Not visited the ragley for a while so thought we would go for Fathers day, expected it to be busy. It wasn't!! After having excellent meals there in the past it was a big let down. Food extremely average. Service mediocre won't be rushing back anytime soon unfortunately.

A very enjoyable meal was has by us all, service was a little slow but otherwise a good experience

We haven’t been to the restaurant for over 20 years and after reading the reviews I was unsure what to expect. We had a great experience lovely food and good service. We’ll be back and it won’t be 20 years

The service was poor, waiting a very long time for anyone to take our order. We were told we could only have one menu between the four of us because they were so busy but there was only one other table where we were sat. The bar staffs language was very choice and in ear shot, we could hear all the swearing. The food very very poor, microwaved and poor quality. My elderly fathers cottage pie was the consistency of play doh. Value for money… yes you get what you pay for but definitely won’t be returning even for a cheap meal

I used to love coming to the Ragley but unfortunately think this will be the last time. Staff don’t know what they’re doing. Steaks are swimming in water?? Drinks take far too long to come even when the restaurant isn’t busy. Ask for alternative options but waitress didn’t even ask the kitchen if my alternative was there, all I got is “I dunno if we have it” All in all food is ok. Service needs looking at (as well as staff members hygiene) and tables & chairs may need updating as they’re scratched / got holes in and very uncomfortable.

The food was lovely. My dad had a mixed grill and i had a steak- all cooked perfectly. It was a shame that the plate was covered in the “juice” from the steak, meaning anytime i cut it, it was splashed everywhere. The assistant manager, a male with a beard, was extremely nice- which was amazing, and the waiters and waitresses were lovely. But, they never came to check on us and we were left alone for the whole time we were there- which wasn’t helpful when our meals came and then realised about my dad was missing his peas and i had the juice on my plate. a great location, easy to park and easy to find with maps on the phone.

We always have the £18.99 2 x 10 oz steaks incl choice of 1 bottle of house wine. Like everything else due to Covid you wait a bit longer to be served but then the food comes fairly quickly and you will not be disappointed

Firstly chef came out the kitchen with no hat on no mask or hair net! Secondly no filling in the pies just all pastry! Thirdly asked for extra bread and butter and was given 2 rock hard crusts! Would definitely not recommend anyone going! Would like money back because wouldn’t be going back within a heart beat. Thanks!

Wasn't really impressed. I've been to the Ragley boat stop lots over the years , 5 of us came for Dinner Tuesday 16th June. Meals were " ok" , " average" " nothing special ". Felt like the food was microwave & just plonked on the plate. Not alot of thought into presentation. Staff appeared scruffy in appearance. Won't be rushing back, it's lost some of its charm im afraid which is a real pity cause its in a fantastic spot.

Turned up to the boat stop at booked time to be showed to a table that had a dirty napkin underneath.we ordered drink and starter and main on app and starter came out before drinks for saying it was only lemonade and coke took a good 15 to 20 mins to come . When mains came out we asked for some bbq sauce which never appeared .so many flys in the bar couldn’t eat meal with out wafting them away . Won’t be going back there again

good value for money. Service a little slow but worth waiting for.

Was greeted with a warm welcome but when I took dirty glasses back to the bar and asked for clean ones twice I was rudely barked at by the lady who checked us in saying there was no bar service. Fair enough with Covid I understand but didn’t think at the time and the barman was happy enough to swap them without saying anything. I found her rude and unpleasant so we left and went to the Bubble Inn. Great food there and friendly staff!

So we have been to the Ragley Boat Stop a few times, tbh, it's been hit and miss. We went yesterday and low and behold, the serve yourself at the table app is the first thing they said. We actually said we'd rather have someone take our order, my mum was paying and didn't have an app or anything or even know what a QR code is so it's easier for her. Anyway, they said that's fine and someone will be there in a couple of mins, nearly 15 mins later still no one so we had to flag down a waiter. Order took and a few mins later drinks came....oh and they really did, they were dropped from the tray and my husband unfortunately took nearly all of them down him, he was absolutely soaked with a pint of cider and 2 cokes. Needless to say, the happiness level dropped and we requested a new table. Once moved we had our drinks but my mum kindly asked out of good will that we not be charged for the drinks, we didn't expect to have them tipped over one of us after all. They did oblige but from that moment on, the waiter came with the bill before we'd even had our food, face like thunder, avoiding all eye contact and general bad attitude. Not once did anyone ask if our food was ok during the meal, it's as if the manager had said to the waiter to give us free drinks, get us to pay and be done with us without any more. What if we'd wanted more drinks or pudding? Could we have not paid for it all at once? Despite that, the food was ok, tho my mum said hers was tasty, her pasta carbonara was quite firm. With free drinks, the experience was ok, things may have been different if they hadn't compensated for my soggy husband, where he spent the meal feeling like he'd been on a log flume.

Couldn’t fault it

The staff are lovely and very helpful, meals are good but they no longer do the dinner time £6 menu which was perfect for my 85 & 83 year old in laws who don’t eat large meals. They now only do the main menu even though the website says the £6 menu is an option. Also some new chairs or cushions would no go a miss as the chairs are extremely uncomfortable.

It was ok, the food and portion sizes were small and dry and the toffee cheesecake sounded nice but wouldn’t have again, the beer was watery, overall not a great experience :(