Reviews in Great Yarmouth

Great food as always. Fantastic service from Branwen. Had a power so we ate desserts in candle light which was such fun! Branwen kept us informed and the power was back on within 10 minutes. Fabulous live music outside.

Unable too eat, despite booking as no parking anywhere! Completely mobbed. It was suggested that we park in Caister outside some of the new houses, not really on, and then walk there crossing one of the busiest roads in the area. We hadn't been for years and can't help feeling that they are a victim of their own success. However they need to decide as a business if they are happy with people turning up for bookings having to drive away, because as a customer I'm not!

Food was well under par. Burnt ends were gristly and under cooked. Mains arrived cold or completely opposite of what they are meant to be. Slow cooked beef short rib should fall off the bone and melt in your mouth and these were tough as old boots and had to be carved off the bone. We then had a power cut and initially was offered a phone light to eat under which was appreciated but who wants to eat their meal with someone standing over them??? No discount for having to eat in the dark all disorientated and overall just a rubbish night on our first night out of a short break.

Great food, despite a power cut one drinks order took a long time arrive, but in the circumstances the staff coped really quite well. The evening was spoilt by one customer who made a huge fuss about the lack of light, the staff having done everything in their power to accommodate. She was only in for a free meal, which the manager sussed out and told her she was no longer welcome and gave the classic Eastenders quote " get out of my pub" I was waiting for the drums to start up

Our first visit; excellent service, excellent food, will definitely return!

Staff were great, food was excellent and prices were reasonable. What more could you ask for.

Hostess couldn't find my booking due to someone else putting it under another name and then made me show proof of call? Seated upstairs even with 2 small children 1 in a buggy. Staff were overwhelmed and arguing amongst each other. Food was average Electricity went during the meal leaving us to eat in the dark! Staff offered candles. No discount offered after eating the majority of our meal in the dark!? Even when we tried to explain how poor the service had been too the staff just stood there saying yes we understand but did nothing!! Not a very good experience

Recently visited Smokehouse for a birthday, as well as excellent food and excellent service, along with the band that was on the staff went out of their to decorate table for my friend without even asking them. Highly recommend to all

We loved it! Good food, good service and good vibe with the motor bike meet up. Also dogs are allowed in the bar. Very important for us

We didn’t even make it in to the restaurant for our meal due to the car park being completely filled with bikers… when I booked it no one told me that there was an event on… and when We did arrive We got told there was parking else where which there wasn’t and We wasn’t parking miles away due to have a baby and young kids with us… So we can’t comment on the food or the service!!

1st date night this year and it was lovely great food and great staff and service!!

This has got to be the best restaurant in Great Yarmouth! The food was incredible, portions massive, choice fantastic and service impeccable. The staff really could not do enough to make our experience great. In terms of the restaurant, the decor was sooo cool! I was impressed with how modern it was and even how much money has been put in down to the speakers and air purifiers!! Any restaurant where I can upgrade my fries to tatter tots and finish off with a Ben and Jerrys shake is a must for me. We will 100% be back! Thanks for having us!

Could not recommend enough! 5 star experience, amazing food and service was fab! Abbie and Roxy went above and beyond they are both a credit to the team! Can’t wait to go back!

I visited the smokehouse on Monday night. The welcome was extremely good, staff opened the door and were friendly. We sat at our table and had menus and a drinks order taken quickly. Unfortunately it went slightly downhill after this. When our starters were cleared we ordered more drinks with the waitress, these never arrived. We ordered 4 burgers and a mac and cheese for main. We got the 4 burgers and then the waiter asked if there was anything else we needed and we said 'no, just the last meal, mac and cheese'....as I was imediatly suspicious this had been forgotten about...the young lad wandered off back to the kitchen.....we waited 10 minutes and the meal still hadn't arrived, we then asked a waitress as it was quite clear the young lad hadn't done anything in relation to retrieving the final meal, the waitress swiftly bought the mac and cheese out, it was warm, So possibly had been left on the side and forgotten about....the bit I was actually most unimpressed about was the lack of apology and communication, neither of the waiters or waitresses even apologiesed for the delay, and no one came out to tell us that the meal was on the way, or would be a few minutes ect....one of the other waiters told us that most of the staff were new....so its clear they still need to train their staff and get the hang of things, the poor young lad almost looked scared when we said we still needed one more meal....however the food was delicious! Overall disappointed with the service but couldn't fault the food

booking was easy and greeted at the door on arrival and made to feel really welcome and safe, table was ready so taken through and seated..plenty of staff on hand for any help and new items on the menu... food was delivered quickly and lovely as usual.. so nice going back in a few days time ;-)

Ordered an appetiser which was good but half way through they bought our main meals to the table... very odd considering we were only halfway through the starter! They didn't even give us extra cutlery or napkins or take away the starter without asking. The table was tiny and was placed next to a large group so didn't really feel socially distanced. Overall we just felt very rushed but the food was good.

The best restaurant I’ve been too I’ve always said that I wouldn’t ever have a favorite restaurant, but the visit that I have had today I can say that I have finally found one. The food and the staff were amazing. After reading one of yesterday’s reviews they must be talking about a different restaurant or they may of had one too many drinks. I would just like to thank all the staff especially Roxanne and Kaeti.

The Smokehouse is an amazing place if you fancy a steak or a burger. We really enjoyed our visit. The menu is clear and easy to read, the waitress (Abbie) very professional and helpful in choosing the perfect burger for me ( and I'm very picky with my food). We were there with our two daughters and both girls were acknowledged by Abbie too! The food was delicious and portions generous. Overall we had an amazing evening and if we come that direction again we definitely will visit the Smokehouse again! Thank you for such an amazing dinner!