Reviews in Hoylake

Brilliant place lovely people and good service Cats are lovely, funny and cute

A lovely hour with the cats. Latte and a cookie were very nice. A very good place to go if your a cat lover.

Absolutely lovely! The coffee and cake were delicious and the staff very friendly. Of course the cats were gorgeous! We thought the cake covers were a brilliant idea, so we could move around without worrying any of the little cake monsters would help themselves! Other cat cafes take note! We will definitely be back.

We had a lovely experience at the cat cafe. The cats are so beautiful and friendly. The staff are very welcoming and nothing was too much trouble. What a fabulous way to support the rescue. Definitely recommend

I booked for my partners 2 girls and myself to go to the cat cafe as a treat for them. I was met with someone who was clearly a recent graduate of the Hitler charm school who barked at me that the kids are not 11. Prior to booking if looked all over their website to find what the age limit was, all it said was “no small children.” In the absence of an actual age limit (it might be there but if it is it’s not obvious) then I figured since we’d been the the cat cafe in Liverpool that should be reason enough to book. Having been met my such an aggressive response to us, we were all stunned. Top tip - maybe take the adult aside and explain why the children can’t go in, when we left the girls were upset as they thought they had done something wrong. The way you explain it is also crucial - the approach was not at all appropriate. A “sorry”and calm explanation would have been better. Really disappointed in this place. They kept my money which they clearly needed as the place was deserted, the amicable answer would have been to repurpose the booking. That aside, the cats missed out as we would have bought drinks etc that all add to the coffers. I think Frau Hitler needs some front of house / customer service training; never forget who your customer is. Off to Liverpool we go next week for take 2.

Lovely relaxed afternoon with the fur babies.

Spent a lovely hour here enjoying the feline company. Cake delicious, clean and well thought out layout. Good selection of drinks and cake, maybe some soup/toasties?

It was amazing the cats were the best. The staff were welcoming and had lots of information about the cats. Amazed me by they knew every cats name. The cake was delicious and easy to eat as where given cake covers so cats wouldn’t get any. Would highly recommend place was bright and comfortable.

Wonderful place with lovely staff, the cats were all very friendly and happy. Coffee and cake were both great, thanks for a lovely time!

Jackson’s Cat Café is a wonderful addition to the Wirral. The cats are all of a young age and were previously strays/abandoned. They are learning to socialise with each other and with humans and the environment they do this in is just perfect. It is their cafe and we are their visitors! They have so much space to run around in and so many different tunnels and runways to keep them amused. They are all very friendly, and the staff aren’t bad too! The Staff are wonderful actually and happy to talk about their furry companions! Very reasonably priced for a 3 hour visit and great cake!

Very enjoyable experience

Lovely chilled experience with the cats ….. and the cake is good too

If you haven't been to Jackson's Rescue Café you must try it. It's a lovely place to spend a few hours in the company of the many beautiful cats. Ellery is particularly fond of cake, but snoozed on the back of our sofa throughout the time that we enjoyed our brownies & lemon drizzle cakes (highly recommend). The volunteers are friendly, happy to chat and knowledgeable. This was our second time here and my children (11 & 14) just love it. Ideally some savoury options will be added to the limited menu soon, as in three hours you can sadly only eat so much cake! We can't wait to come again.

A really lovely, relaxing hour! We’d love some lunch items on the menu.

Spent a relaxing hour in the company of the cats, helped by friendly and informative staff. The cake was excellent and refreshments were well priced. Will definitely be visiting again in the future.