Reviews in Hyde

We booked a table of 4 on a Tuesday evening 6.40 for my daughters 17th. Staff are lovely. Brooke, our server was excellent and a new boy who had only been there a few days, so pleasant and polite. Just they were snowed under. It was very busy for a Tuesday and food took a long time to arrive, we chased it up and once it arrived it was lovely and plentiful. I would hesitate to go at weekends though, knowing how long we waited midweek

Always loved this pub. Clean, with a pleasant friendly atmosphere and tastefully refurbished, though I do miss the roaring fire in the winter! I brought some friends in and they really liked it, the food was delicious and reasonably priced for a gastropub. the only this was that the cutlery and it's container were rather dirty and i had to ask for fresh ones. this was done with friendliness, speed and courtesy. Our this pubserver was a very pleasant young man. I would definitely recommend this pub to anyone

Food great and plentiful. Shame run out of lamb but thats life .Great staff .

Great place been a couple of times always great food and great service

As always fabulous food & service. This place never disappoints to the point where I look forward to my next visit as soon as one is ended.

Visited here for the second time yesterday having recently moved to the area. Food is reasonable and staff friendly. Yesterday seemed chaotic and we waited over an hour for food, unfortunately won’t be returning in a hurry.

Food was okay but service was really slow, waiting 40 minutes for our main. We ordered 3 desserts, 2 came after 15 minutes but the 3rd one came when everyone had finished. Need more staff. We won't be returning.

Always superb, warm welcome by lovely front of house team, great food, warm chicken and bacon salad is a real winner.

Food was lovely, staff were clearly rushed off their feet after being short staffed on a sunny day but still delivered great service, would come again

Booked in advanced, waited 40 minutes for starters then about 50 minutes for mains. Didn't get offered another drink in all that time. One of our members is coeliac so he chose the gluten free options told the waiter it was to he GF aswell. The starter came with non GF bread! To which the chef just took off then sent back on the same plate. Clearly no education on cross contamination. Asked the waiter to ask the chef to ensure the main was GF. He never came back. Never got cutlery with our mains had to go and get them. It was very busy and clearly not enough staff. The manager didn't seemed to he phased by this though she was the only one who didn't look stressed , the other poor staff looked exhausted. It was clearly too busy and they couldn't cope. They should have stopped taking food orders . 2 and half hours for a 2 course meal is unacceptable. Let alone not even being offered another drink. Only seems to run well when we have visited and Matt is on.

Food great as always, staff friendly, polite and super efficient.

I came up one night with a friend as I heard really good reviews on the food the food lived up to the review fresh and hot I had the duck spring rolls for starters they were delicious and my friend enjoyed her chilli and chorizo prawns aswell! For main we had the fish and chips the fish was huge the price was amazing for the amount of food we got on the plate and the lovely man who recommend the tandoori chicken to my friend and what a great recommendation. The only thing I would say really the let experience down was the staff was more focused on the cleaning and closing on the pub in evening than to ask us if we would like our bill or a pudding which we was really looking forward to having after our food but never was asked! We had to go up to the bar ourselves where a few staff looked at me but didn’t think to come and serve me at the till which was disappointing. The man who served us although was fabulous and a really credit to the pub possibly a manager I think and he ended up sorting us at the till. Don’t get me wrong I will definitely be returning for food again as it was lovely but maybe a little customer service tip from the customers point of view thank you!

We booked a table for 5 pm on Sunday 5th May we were shown to our table just after 5 pm it was very busy so expected a bit of wait. Our orders were taken after half hour or so we then waited till 7pm for our food after constantly asking how long it would be . The food eventually arrived by this time we were understandably upset and really hungry the food was pretty much thrown on a plate and inedible the Sunday roast was swimming in what I can only describe as jelly gravy which had began to set as it was cold the vegetables you could have cracked a tooth on they were raw not even slightly cooked it was vile. The wraps were slapped on a plate cold not even warmed and the chips were saturated through in grease again inedible. And to add even more while we were waiting the blind fell off the window knocked the window box off onto my sisters back which is no one’s fault but she was promised a free glass of wine ( wow) which we never got and was then charged £110 for the pleasure. Worst day ever!!! Food was disgusting management were a joke the only nice thing was the lovely young man serving our swill he should have raise for trying to glitter a turd which in fair would have tasted 100% better. Never going again and have sent an email to Robinsons Brewery think they should know too.

Myself and my husband visited on 6th May. I only have praise for the restaurant and staff both are fantastic & the food is beautiful. We had garlic mushrooms & mushroom soup to start followed by lamb Henry & cheese & onion pie for mains. Both courses were beautiful and very good portion sizes. We went for our 35th Wedding Anniversary and thoroughly enjoyed it. Thank you so muchxxx

Always the best food, can’t fault it, making our way through the menu

Good food and choice. Atmosphere & decor is great. Been lots but last 3 times struggled to get drinks. Feel forward planning of drinks needs looking at especially for busy Bank holiday weekends as came Easter Saturday & struggled to have different cocktails as didn’t have spirits or mixers for them, came Easter Monday & no cider & May bank holiday bar had no cider, no Guinness, no fruit shoots, no straws & glasses over other pumps too.

Great food - atmosphere & service. There's just nothing to not like about The Rising Moon - although I wish you could tip using your card. I rarely carry cash & had to leave without tipping yesterday which made me feel awful because the service was very good.

The premises is extremely neat clean and well presented. The personell are extremely friendly and efficient. The food choice and quality is excellent.