Visited with friends on Saturday evening, 11 February. Good reviews, an inviting website and an extensive menu led us to book here for the first time. First impressions were very good, the welcome, the inviting reception area, the atmosphere. We ordered a banquet for four and service was friendly and efficient to start with. Things started very well with the appetisers, which were delicious, but gradually went downhill with a very long wait between courses when it seemed we had been forgotten for about 25 minutes. Following a reminder, the food finally arrived but was cold and unappetising; the main courses that followed were distinctly below average and again on the cold side and were mainly left uneaten. Add to this a mistake with the drinks order, the poor quality of the food, the restaurant was cold and draughty and the staff seemed to be rushed off their feet. To summarise, a very expensive mistake that we will not be repeating in the future.
Sing Faye Chinese Restaurant – St.Helens