Reviews in Norfolk

We visited yesterday, me and my boyfriend both had steak. He had sirloin and I had the rump, it was massive! Portions were big and the price was so lovely. All the drinks were fab. I found it hard to choose what to drink because there was so much opinion, so I had a few different drinks haha. What really made it was the lovely staff, they are so helpful and friendly, they really make me want to go back. Next time I am local we will definitely be going back.

Well im guessing that since the crazy began back in 2019, this was the smoke House's 2nd gig after re opening. The atmosphere outside was buzzing, folk were enjoying themselves. If I were the smoke House, I would have made more use of the shelters creating a festival type of outside bar theme, reducing queues for drinks ( that's what we go out for, right? ) we were there for an hour and getting a drink was impossible and only just saw the guy with the green crate just before we attended our table booking inside at 8. I thought it was table service only...anyway, we had a great meal , awesome staff and did very well when the lights went out...it was fun. No complaints whatsoever....the current situation is what it is and all did well. We hope to go back ! Thanks for a good night...just need to work on the drinks side of things.

We were pleased to get a table at short notice as last time we visited Norwich Jorges was fully booked. We enjoyed a delicious sharing meal - rib eye beef, black pork and tiger prawns, with fries and a salad, washed down with the house Vinho Verde. All the food was perfectly cooked, the staff were friendly and there was a chilled and happy atmosphere. Worth going to Norwich just to eat here - cant wait to get back!

1st impression wow but went downhill Staff average ordered a couple drinks which never turned up , was told printer wasn’t working in bar , then the barrel was empty . Food was very good , large portions. When paying tried contactless but that failed so had to pay via chip and pin as walking out of bar . Basic things with decor , some of light bulbs not working or missing

Great food as always. Fantastic service from Branwen. Had a power so we ate desserts in candle light which was such fun! Branwen kept us informed and the power was back on within 10 minutes. Fabulous live music outside.

Unable too eat, despite booking as no parking anywhere! Completely mobbed. It was suggested that we park in Caister outside some of the new houses, not really on, and then walk there crossing one of the busiest roads in the area. We hadn't been for years and can't help feeling that they are a victim of their own success. However they need to decide as a business if they are happy with people turning up for bookings having to drive away, because as a customer I'm not!

Food was well under par. Burnt ends were gristly and under cooked. Mains arrived cold or completely opposite of what they are meant to be. Slow cooked beef short rib should fall off the bone and melt in your mouth and these were tough as old boots and had to be carved off the bone. We then had a power cut and initially was offered a phone light to eat under which was appreciated but who wants to eat their meal with someone standing over them??? No discount for having to eat in the dark all disorientated and overall just a rubbish night on our first night out of a short break.

Great food, despite a power cut one drinks order took a long time arrive, but in the circumstances the staff coped really quite well. The evening was spoilt by one customer who made a huge fuss about the lack of light, the staff having done everything in their power to accommodate. She was only in for a free meal, which the manager sussed out and told her she was no longer welcome and gave the classic Eastenders quote " get out of my pub" I was waiting for the drums to start up

Our first visit; excellent service, excellent food, will definitely return!

Staff were great, food was excellent and prices were reasonable. What more could you ask for.

My daughter and me really enjoyed the experience. Courteous, well-informed and helpful staff. The food and booze was excellent. We had a great evening. There was a bit of a mix up concerning the bill, but it was quickly remedied. Will always have good memories of Jorge's of Norwich.

Excellent setting, superb service, and delicious food

Hostess couldn't find my booking due to someone else putting it under another name and then made me show proof of call? Seated upstairs even with 2 small children 1 in a buggy. Staff were overwhelmed and arguing amongst each other. Food was average Electricity went during the meal leaving us to eat in the dark! Staff offered candles. No discount offered after eating the majority of our meal in the dark!? Even when we tried to explain how poor the service had been too the staff just stood there saying yes we understand but did nothing!! Not a very good experience

Recently visited Smokehouse for a birthday, as well as excellent food and excellent service, along with the band that was on the staff went out of their to decorate table for my friend without even asking them. Highly recommend to all

We loved it! Good food, good service and good vibe with the motor bike meet up. Also dogs are allowed in the bar. Very important for us

Fabulous food and ambience

We didn’t even make it in to the restaurant for our meal due to the car park being completely filled with bikers… when I booked it no one told me that there was an event on… and when We did arrive We got told there was parking else where which there wasn’t and We wasn’t parking miles away due to have a baby and young kids with us… So we can’t comment on the food or the service!!

1st date night this year and it was lovely great food and great staff and service!!