Reviews in Portsmouth

Good food, good service

Lovely food with great selection on offer the staff very attentive and cleared plates away swiftly

Fantastic food, friendly service and hosts. Would highly recommend.

So me and my friend I went to the tepanyaki counter and had another unpleasant experience. The last time I was here a year ago probably it was the same. Man who was there was taking his time prepping the previous order. Man was not looking at us or asking our order still I waited patiently. It then took about 10-15 minutes and he still was not asking for our order nor looking at us. I then told my friend that Ill be the one to tell her order so I ask that staff in tepanyaki counter if I can order as I want to grab some food already so I can use my time I said can I have steak and shrimp and he kept having me repeat again and again only to find out he cannot accept "shrimp" he corrected me and said its PRAWN. I said ok if Prawn is what he wants me to say then asked wheres the tepanyaki menu list. Rudely he pointed at the poster next to him which was turned on his side not facing us. That is what we first noticed we cannot check which was available so we based our order on the last time we were there. This is the second time and he was still rude. Poor customer service I would say.

excellent service and food as I've come to expect and have never had any issues with it. the issue i have is the gents toilet facilities and possibly the females too, as these have been somewhat disregarded for months now, and the locks on some of the cubicles do not work and urinals are constantly out of action. My son is 13 and over the height requirement but he is autistic and only has a very small plate of food, and this is becoming expensive. if there is any scope to help in this area for anyone who has this same issue ??? This will not stop me from visiting though

From the start to the finish ur staff were very welcoming polite and happy to help the food was amazing very good

Very good food but very expensive.

It was our Bands Xmas night out , we had a great time. Thoroughly good tine had by all.

Very good staff Lovely food that you can help to yourself too with all different variations me and my daughter went there for her birthday it's the perfect place to take the family for people that likes every type of food or who are very picky Desert was amazing ! Coconut jelly was delicious and I'm a big fan of the ribs

Great variety of food. Unfortunately discovered a hair in the ice cream... Also a bit pricey now, probably won't book again. Service excellent as always.

Hot area steak/scallop/prawn cooking chef not trained properly. Asked twice to do medium rare steak and both time got raw.

Although not all the variety of food was out like pastas carvery etc I was pleased with all of it my kids loved it aswell will be back for more

A very enjoyable lunch with friends, friendly and helpful staff.

Food was lovely, however as they weren’t busy they didn’t have as much food out, so we had limited options to choose from yet we were still charged full price

Really enjoyed the whole experience staff were helpful and friendly food was amazing good value for money

We go every year for my Dad’s birthday. He likes to try abit of everything. Food was fantastic, flavourful, hot and plenty of choices. Would recommend. It gets quite busy weekends as you can imagine but plenty of space to move around tables (I have a crutch). I had no problems and has a lift. Staff were friendly helpful and had food topped up or cooking food to order.

Don’t live local to Spoon but just had to visit again . Great food so much to choose from covers all kinds of diets . Friendly staff . Very comfortable restaurant . Staff are always keeping dishes topped up . Absolute pleasure to dine there . Definitely be back .

Visited for the first time last night, party of 6, everyone really enjoyed the selection of food and it was all very hot, and fresh. We saw it was replenished often, with demand, and there was a lot of variety. Liked the idea of the bottomless drinks, empty plates were removed often. Will definately visit again.