Reviews in Rawtenstall

Unfortunately we did not stay to eat. Our friend recommended the Tiger Lounge, so I booked it for our Valentines meal. On arrival it was extremely busy and we waited 20 minutes at the bar for a drink. I asked about the table but were told to wait. Another couple walked out after standing at the bar for around 15 minutes. Then we were seated in the middle of the room, in the path from the main door to the bar. Was knocked in to 3 times by customers. The music was extremely loud and the general atmosphere was carnage. We decided to leave. As I stood up to leave a drunken man fell back on to my foot! Not a great first experience. I could see that the food looked delicious and the staff were friendly. Just not enough staff to accommodate such a busy evening.

Have eaten a few times here now - had the Sunday lunch was great value yet again , great service too

Fantastic meal excellent service. We had a lovely family meal.

Delighted with our meal. Limited choice but they focus on quality. Staff were so helpful. Looking forward to my next visit.

We had the bottomless brunch. A great way to try some items off the menu and certain drinks were included. Had a great time and it was well worth the money. Friendly, helpful staff. Looking forward to a return visit.

Delicious food with plenty of choice. Very friendly staff, great atmosphere and VERY NICE cocktails. We'll be back.

I visited on a Sunday, early afternoon with a friend. We found the place cold, nearly had to put our coats back on!. We both had the Sunday dinner with starters, pate. . None! garlic mushrooms had to share one portion, but was free of charge. Not over excited about the food. Overall experience a bit amateur. Would not recommend to family or friends

We came on our Xmas do last Friday 28 of us. Sat upstairs staff friendly and efficient however a couple of issues that we felt worth a mention. The cost per head was £24.99 and we felt a bit steep for what we got food/drink wise compared to the normal menu. Our cabaret was changed from a comedian/singer to a DJ on the night for some reason but more importantly than that which is worth a mention was the fact that all and sundry can come upstairs regardless of whether they have paid £24.99 or zilch and be allowed to sit amongst the private parties ? A couple of our group went to the loo and came back to find a group of lads sat at their table? Maybe have a private section for functions? Just a thought? Surely when you have paid extra there should be extra perks?

This honestly was THE worst Christmas party we have ever had. The menu served was disappointing and not as described online. We paid £24.99 each to be given canapes featuring stale bread and "Tiger Treats" that included hard vegetables in a previously frozen giant Yorkshire pudding. The staff didn't know what we being served when asked and we had to wait over an hour between courses and nearly 30 minutes for drinks. We had to ask for our used plates to be taken away but we were told that someone else would do it. Guess what, they didn't!... so we were served our dessert of a shot glass of trifle, on a table full of dirty plates. Replenished knives have forks would have also been welcomed. Sadly we were seated in a small corridor next to the ladies toilets so we couldn't really experience the promised party atmosphere but it looked fun. I rarely complain but the food and service we experienced here so was awful that I have since called the restaurant. Surprisingly they seemed quite happy with what we were served. They did call back to offer a Party Tree to our group by way of an apology but safe to say, we won't be back.

Amazing food, great service and lovely atmosphere! Can’t wait to return!

It was our first visit and it definitely will not be our last! Works Christmas Doo! Possibly one of the busiest nights of the year and the food and service was excellent. We were a party of 10 and nothing was too much trouble. We had a great night!! Massive thank you to the Manager (who got stuck in) and his Team - you were amazing! Would highly recommend!

A great night had for our office Christmas party. The food was delivered on time to a table of 9 and the service was very efficient considering the restaurant was packed. Very tasty food as always and a great atmosphere, all thanks to the Tiger Lounge team. Cheers!

We had our Christmas party at tiger lounge and it was fantastic. Amazing food, drinks and entertainment. Would highly recommend!

We love it at Tiger Lounge, have been several times however the most recent visit was disappointing. Not because of food, which was lovely (though undercooked) but due to the lack of service, wait time’s for everything and care. After pre booking a table and requesting a booth, then calling prior to arriving to confirm this we then arrived to no booths available. A couple had sat in the booth marked reserved and had been served their drinks and orders taken. As there was no where else for us to sit the couple were moved to a smaller table which was uncomfortable for us. Surely point out there is a reserved sign before serving? It took a long time to take our order, bring drinks etch 2 members of our party of 8 were served food 15+ minutes before the rest, meaning they had finished by the time other meals arrived. Sadly the final two people to be eventually served were children, way later than the rest of us. We specifically came for the Sunday roast, unfortunately it wasn’t the same as we had been served previously. The cauliflower wasn’t cooked, the sharing sides were stone cold by the time our main plates arrived and then we had to sit staring at our food whilst we waited for cutlery. All people should be served together or at least make sure children are served first if this isn’t possible. By this point we had then been there almost 2 hours and ordered our desserts. The children’s arrived and they finished theirs, we waited an additional 5 minutes after this then went to the bar and asked for our bill and to cancel the remaining desserts, we wouldn’t have been able to enjoy them now the children were restless and had finished and the gaps were too long. 5 minutes later and still no bill, but the desserts arrive to our table and we again say no please can we have the bill as we have now been here 2.5hrs and need to leave. I feel it was unfair to bring desserts after telling us they weren’t ready 5min before and that they would bring the bill over- we had coats on at this point. Bill arrived and they have charged us an additional £12 which we then have to query Service, lack of attention to detail and delays really let a fantastic place down after we had persuaded friends to join us there by saying how awesome it is. Little things like not taking 20 mins to clear empty plates, having cutlery there prior to/at same time as food served, taking note of serving the full table/children first will make a huge difference to experience. Food overall good, atmosphere great, also fab value for money but staff seem inexperienced/unable to cope. We seemed to have different waiting staff rather than one- maybe an idea they have allocated tables so individuals are responsible for clearing/serving and not relying on customers to ask for plates to be moved. We also would have likely had many more drinks but struggled to grab their attention and weren’t once asked if we needed another drink/how the food is etc. We will try again based on previous visits and hopefully logistics and service improve

Had a fantastic night Sat 7th Dec. Grant and the team were great and looked after us all night. Our works Christmas party was superb and the amount of food you get for the price was unreal. Thanks again Tiger Lounge, we will be back.

5 star across the board. The atmosphere, food, service and overall value for money were top quality. The staff were extremely accommodating on a busy night and couldn’t have been more pleasant.

I’ve been to the Tiger Lounge in Rawtenstall many times for cocktails, on this occasion we went for food too. I was expecting the usual great service, however, we had 2 drinks sent to us incorrectly, waited for 45 minutes between courses for us having to ask where our food was - we were then told it was sent to a different table. When the food came it was nice but we felt disappointed by the whole evening. I would go again to give them another chance but not when it’s so busy as it felt like the staff couldn’t cope

Amazing manager, staff, food and atmosphere! Love it