Reviews in Rawtenstall

amazing food as usual

Fantastic service and food. Great atmosphere and beer. Love it.

Always great food when you come to The Whitchaff.

Great food & service in lovely surroundings. A pleasure as always. Many thanks.

Great food, lovely surroundings and fab staff. My favourite place for a pub tea. Just love the steak and Stilton pie!

Met a friend last night and we both had a fab meal. Really good value, food was delicious (as always) and staff were lovely. I will definitely be going again very soon.

Food, service and atmosphere were perfect and very reasonably priced. We will definitely be back.

Myself and 2 friends had lunch at the Whitchaff Inn yesterday, as we have done on a number of occassions. It was a great environment, food & top class service. The staff make you feel most welcome & go out of their way to ensure a great experience is had.

Never dissappointed whatever I decide to get its always well nice

Friendly service, excellent food and great value for money.

Fantastic meal and service again at the Whitchaff

Amazing food (as always) but it was the service we loved too. It was incredibly busy but the staff coped so well. Our waitress said she had only been there a week, she was fantastic. Very knowledgeable & just lovely. It’s our ‘go to’ place to eat in Rossendale & it genuinely never fails!

Food great, service not great

Another lovely meal

Excellent food served by great staff. They could not have been more helpful. I will definitely be going again.

Food excellent, both main and desert. Sticky toffee pudding had a distinct treacle taste which made this unique and special. However considering it was quiet, the service was not as previously experienced and very slow. The staff were pleasant though, albeit we were kept waiting between giving menus and ordering. Overall though worth it with the excellent food.

I was really disappointed with my experience. I don’t think I’ve ever left a negative review in my life but this is the first time and people should know. The food was okay whilst expensive for potion size in my opinion however that could just be subjective. However almost everything else was so disappointing. We arrived and waited for our pre booked table, immediately the concierge was rude and his demeanour was arrogant. We still hadn’t been sat down at our booked time and after waiting some time, when I asked him politely when our table would be free I was told ‘not yet’ and then walked away from. No apology or explanation. It may seem silly but to me this is such a big mistake when it comes to the dining experience. I have worked in restaurants all my life and customer communication and experience is key. To not even be apologised to, just told not yet and then walked away from was unbelievable to be blunt. No attention, no explanation, no understanding. After that during our meal some drunk man came and used the staffs cleaning spray and cloth to ‘clean’ our table. He was off his face and no one came to control the situation, the staff just stood back and watched. He sprayed over wine and drinks and our phones and when staff were asked what was going on we were told they had no idea. How is this place being run that no one is keeping on top of drunken people using there cleaning equipment and disturbing guests as it wasn’t just our table this happened to, I spoke with the table next to us and they couldn’t believe it either. Again no apology, no explanation from any staff. To be frank we spent a lot of money and whilst the decor of the restaurant is nice and the bar staff where friendly, everything else left me so disappointed because I expect so much better service from an establishment that charges this amount.