I don't usually write reviews however I also don't usually have such a poor experience. I felt it needed to be recorded and hopefully they will take on board our comments and strive to do better. We arrived on Mothers day on time. Our table was ready and we were seated. We ordered and waited, and waited, and waited. My mum was the first to comment that we had been waiting a while which we initially dismissed. One by one our party of 4 adults and 2 children felt we had waited a long time. The resaurant was busy but not every table was taken and there appeared to be staff mulling about. Once our meal arrived we were told the 2nd childs macaroni cheese was 'just coming' then we were told 'it would be a couple of minutes' then 15 minutes later we asked where it was. It was a simple kids macaroni cheese and chips. I really feel what should have happened was he should have been offered something, anything at this point so he could eat with us. We then ordered two puddings for the kids and we waited, and waited and waited. An hour and forty five minutes since we sat saown had passed and we had only eaten our mains. After another 15 minutes my mother had to leave. We cancelled the deserts and asked for the bill. The wrong bill was given to us so we had to wait again whilst the correct bill was produced. We left two hours after having sat down and all we had managed to have was a main course. Personally I don't think it was or is good enough. I've decided not to dwell on the portion size of the lamb or pork which my sister and I had. All I will say is we had to have something to eat when we left. Poor value for money. Nouvelle cuisine nicely presented but missing the food.
Ravelston House – Edinburgh