Booked Christmas Afternoon Tea as advertised in first page of the Christmas brochure. The waitress did not know about this and insisted they did not do this. Went to see her manager, eventually came back and asked us whether we wanted Christmas lunch or the ordinary afternoon tea. We got the right thing eventually but it was disappointing. Cold soup, no scones, had to go up and ask for the tea which was never refilled, plates not cleared, staff totally uninterested. Second time recently had a poor experience there. Definitely gone downhill since the takeover.
The Golden Lion Hotel – Stirling