I won't gloss over the facts, I'll just give them to you straight! Booked a table for eight, including a toddler. The receptionist was cold, never greeted us and referred to our child as ''The Kid'' - such as.....Does the kid want a high chair etc. Not a good first impression. The high chair provided was dirty and caked in old food, this had to be wiped down by ourselves before it could be used. My husband asked if the onion soup was clear or thick...The answer from our server was that she didn't know, but it did have onions in it! The soft drinks were priced very high. A small glass of cola was £2.00 having ice a third of the glass! The food for our child was served on a plate so hot we had to put it onto side plates! Where's H&S here! I ordered a steak rare, it came very well done and was stuck to the plate along with the shriveled pea's(Obviously it had been placed under the lights to keep warm) I ordered a salad and got lettuce, half a tomato and two rings of onion..... The steak went back and was replaced with a steak that I couldn't eat as it had arteries running through it....It was supposed to be prime 'Rose Rump'....never the less our dog enjoyed it! The mash potatoes were disgusting, solid, cold and tasting powdery...they were left along with the hard pea's. We were never asked if we had found the service and food good, only the manager asked if my steak (Once it had been replaced) was cooked as I liked it, and it was except I couldn't eat it, if she had asked if it was to my satisfaction, I think booth barrels would have gone off! Seeing I asked for the steak to be put in to a doggy bag, should, I would have thought, prompted someone to ask why I had left it! I asked for a tia maria coffee and got an irish coffee and all the coffee's were cold. There were no condiments on the table, and I had to go and ask for some at the service area, then I saw into the kitchens and for legal reasons I shall ommit this information, save to say that we shall never, ever eat at this restaurant again. In all we spent over £170 on a meal not fit for purpose, it was a complete and utter unforgettable experience, and in our view there are more pleasant experiences to be had in Sheffield. Don't waste your money, nor time, unless, of course the service etc improves. NOT child friendly neither is it suitable for doing business/entertaining clients etc.
Damons – Sheffield