Restaurants in Knutsford

AVOID IF YOU HAVE AN ALLERGY, INTOLERANCE OR DIETARY REQUIREMENTS. Dietary requirements not met for afternoon despite writing them on the booking form AND informing the waitress on arrival. The waitress continued to bring the allergen out which I informed them I couldn't have twice. I was told to just "swap" the sandwich I couldn't have with someone else. No offer to substitute this with something else. This is honestly disgraceful in this day and age. We were the only table in the restaurant, I can understand why now. Food was very average for an afternoon tea, nothing special. Specialty coffee was an additional £5 something. There was a wedding on when we arrived so no where to park, people were dumping their car anywhere blocking others in. The wedding was obviously prioritised which is expected, but it affected the service we were definitely an after thought. If you don't have the staff then don't offer afternoon tea at the same time it's not rocket science. Dead flies in the window sills and there was a sticky substance and crumbs from the breakfast on the table on arrival. My sister had to ask them to wipe it as we sat down... despite being the only table there and the table being set up for afternoon tea. Average priced afternoon tea for average food. The staff were friendly but the lack of customer service doesn't make up for it.

I booked an afternoon tea for myself and my friend for her 50th birthday as a gift. The service was good and the member of staff was polite. The afternoon tea was lovely and I requested for a birthday message for my friend. The request was actioned and made my friends day special.