Reviews in Chester

Our new favourite place to eat in Chester. Beautiful, fresh, properly authentic Italian food, served by the friendliest staff we’ve ever had the good fortune to meet. Tremendous value for money. Sam and his team entertained us on New Years Eve, and we felt among friends and family as soon as we arrived. The wine list was irresistible. It took us several days to recover….

The best customer service ever! The food is fantastic, you can taste the love of the Italian chef. We will be back for sure.

I dined at Carbonara last night with three friends and we thoroughly enjoyed the experience. The ambience was relaxed but with attentive staff and the chairs were extremely comfortable which encouraged you to stay longer and enjoy the evening. Quite a small menu which always tells me that everything is cooked fresh to order. We shared a tagliere misto with some bruschetta to start followed by their signature carbonara for three of us and one tagliata as secondi followed by tiramisù and gelato to finish. Everything was cooked to perfection and having lived in Italy for many years myself I know and appreciate good Italian food. I wish them every success and we will be going to try their 3 course lunch as soon as we can.

Excellent lunch! As you’d expect the Carbonara was first class. Perfect pasta , rich sauce and crispy meat. Dessert was a marinated strawberry dish with cream, perfect to follow the main. Highly recommended.

We had afternoon tea and it was delicious. We could not finish it all, so it was boxed up for us to take home. Nothing was too much for the staff, they were lovely.

Had delightful afternoon tea yesterday. Food was excellent. Staff were very welcoming and attentive. Will definitely be back.

Myself and My partner have just spent the most amazing couple of days at the townhouse Chester .From start to Finnish we were made welcome in the warm and friendly atmosphere by all the staff , especially a young lady called jassenta who showed outstanding attention to detail , nothing was to much trouble and her lovely happy nature brought a bit of normality back to life . The food , especially the breakfast is truly scrumptious ! Thank you for everything you are all doing in these difficult times , keeping us safe and happy during our stay . Gail and Mark.

Excellent food, went for afternoon tea, really enjoyed it , great value and service and staff very friendly. Would definitely go again!

Excellent food, went for afternoon tea, really enjoyed it , great value and service and staff very friendly. Would definitely go again!

Our Birthday afternoon tea for our daughter was beautiful. Everything about it was really lovely. Plenty of variation in food on all courses. Will definitely go back.

I bought this for a gift for my son and his Girlfriend . They said this was one of the worst afternoon teas they have ever tasted ! I’m disgusted with the food that they showed me and they couldn’t even eat the scones .

Thoroughly enjoyed our afternoon tea with prosecco. Staff were friendly and attentive without being intrusive. The afternoon tea itself was excellent, well prepared and presented beautifully. A particular mention for Nuno who served us with care and friendliness. Overall a really good experience.

Enjoyed a relaxing prosecco afternoon tea on Saturday as part of a weekend away for our wedding anniversary. Everything was fantastic and the staff were very attentive so many thanks Craig and Nuno. Will definitely visit again and cannot recommend the hotel enough

Made to feel most welcome for our afternoon tea. A lovely atmosphere with plenty of space. Really enjoyed the food and we will be back for more.

Waitress & service good Afternoon tea , sandwiches were dry, small cakes were delicious but the scone was more like a rock cake , very hard !

Arrived from a deluge of rain into this wonderful hotel which was warm, lovely decor and great reception. Then taken through to the lovely dining room and served a gorgeous afternoon tea. The food is great and so also is the service - the staff are friendly, attentive and very professional. We loved the whole afternoon and highly recommend you try the same!

Nice and friendly and the waitress was very attentive we both enjoyed the afternoon tea especially the gin and tonic tea

What a great venue! We came for a quick drink and bite to eat and stayed the afternoon in the secret garden. Great food, drink selections and service we loved it and will definitely be returning. Thanks for a great Sunday experience