Reviews in Derbyshire

On recommendation we booked a table for lunch, 90 minutes prior to our booking for the hall tour. Having ordered we were told there was a delay of 35-40 minutes despite informing staff of our tour booking and the need for my husband to take insulin 20 minutes prior to eating. We waited 65 minutes for our food, having asked 3 times where it was. My husband gave himself his insulin at the time required to fit the 35-40 minutes delay. Utter chaos with several customers chasing food and walking out, some without eating at all. Needless to say we missed the start of the tour as they would not wait for us and my husband had a diabetic hypo due to having to wait so long. The venue needs to manage bookings better and turn people away when at kitchen capacity or get more staff. We would not recommend, the food and our visit to Renishaw was spoiled by the ridiculous wait and having to eat so fast.

Unfortunately despite booking a table in advance people had been allowed to ignore the reservation and sit at our table. We were met with lots of people complaining they had been waiting a long time for their food and asking for refunds as they were sick of waiting. Hardly any staff and badly managed. When we did eventually get a table and after I stood in the queue for at least 30 minutes I was told there was next to nothing left food wise. Absolutely abysmal. Such a shame.

I have literally never attended such a shambolic affair - we had booked a table and turned up at our allotted time. We arrived to be surrounded by at least 30 people queuing for food- several people told me that they had secured seats but had been waiting for two hours for their food to arrive!!! I spoke to a member of the waiting team who was almost in tears and said I could wait for my ( booked) table but it would be a long time and they were almost out of food! We did the logical thing and went to a nearby pub where in very short time we had an excellent lunch. The Hall must know on summer days how many people are booked into the Friday tours ( we were not) and should cater and staff accordingly. I felt so sorry for the staff on the front line trying to manage an impossible situation and cannot understand the arrogance of the Hall management that allows situations like the one I was involved in on Friday.

Booked a table for lunch at 1:45. The rooms and tables were full of irate customers. There was a long queue waiting to reach the counter. I understand customers arrived for a 12:00 booking and at 1:30 were still waiting. They had a tour of the house booked for 2pm. Our table wasn’t available. The café clearly had a problem. No one said what is was. Clearly the kitchen wasn’t functioning, the two waitresses were keeping their cool but as there was no explanation and the stress levels in the café were explosive, we left. Perhaps we should receive an apology??? Your questions - I’ve no idea about the quality of food although it’s a simple menu. I think the waitresses should have been treated with respect by the management team and not be left to face the music

6 of us came for Afternoon tea to celebrate a 40th wedding anniversary. I'd ordered 4 sweet and 2 savoury teas and a couple of extra scones and there was more than enough for everyone - in fact we brought some away. There was a very mixed selection of sandwiches, quiche, sausage rolls, pork pie, spring rolls, samosas and some unusual fig parcels. The cakes were equally varied, with fruit scones, red velvet cake, macron, mini cakes and brownies. I liked the variety and the slightly different. The table was beautifully decorated. The staff were very attentive, constantly checking if we were OK and topping up drinks. Everyone was very welcoming and friendly. Excellent value for money. I will definitely be recommending to friends, and coming back again.

Two of us had a wonderful afternoon tea in the Rex Whistler room - it was superb! The table was decorated beautifully which set the tone for what was to come - the afternoon tea was served by very helpful efficient and friendly staff. The food was delicious and very fresh - a delightful way to spend a couple of hours. I must say, all staff we met throughout our visit were so friendly and helpful. Will definitely recommend.

Like a pub should be...warm welcome, friendly and efficient service and top quality food. Can't recommend it highly enough.

Food was lovely as always. We were seated in the bar area, the chairs are not comfortable for eating a meal

Food excellent. However, waited 40 minutes for Father’s Day breakfast for 5 people (2 which were children). Two of the breakfasts came out wrong.

Our afternoon tea was very enjoyable. A good selection of sandwiches and cakes. All very fresh. Staff very attentive

Lovely food, I had chicken tray and my partner had belly pork, both were delicious. Never been disappointed on the food. The service was great too. Good value for money

When we arrived the guy said they’d finished serving food 19 minutes earlier. No one had seen our booking so was very disappointing and a waisted journey which was sad as we’d been so many times before at that time. Did try calling but no answer

Excellent food and excellent service

We celebrated a friend’s birthday here with Afternoon Tea. The Rex Whistler room was lovely and the table decorated beautifully with artificial flowers. The staff were welcoming friendly and attentive. The food was lovely too, it was a nice touch that the quiche was hot, it would have been nice if the sausage rolls were as well. The cakes were all nice with some novel sweets too, the macarons were superb. The scones were a little heavy and would have been better served warm in my opinion. We couldn’t eat it all despite being very hungry and takeaway boxes were kindly supplied. We had a wonderful time especially the birthday girl and would love to return soon.

Twenty three Stumperlowe Probus members and guests were shown around the beautiful Renishaw grounds by David Kesteven, Head Gardener, The tour was bookended by refreshments and then lunch in the elegant and relaxed RexWhistler function room. The event was superbly managed by Carrie-Anne Burton and it all went without a hitch. The hot buffet was excellent and there was more than enough for everyone and there was a great variety of food, including specifically requested GF dishes. All the staff were delightful. The garden tour was tremendous. David was so informative, with exactly the right balance of humour, serious gardening advice and a host of other information about the specimen plants, trees and historical notes about the house and garden development since the 1600s Fabulous!

My friend and I went to visit as we'd never been before despite living not far away. We couldn't fault the food and the service was outstanding. So friendly and helpful and even had a chat with the lovely elderly gentleman running the bookings for wine tours, garden entrance and wine sales who was very helpful and gave us loads of information. I also bought a bottle of their still white wine which is very nice. We also bought a few bits from the farm shop and once again the lovely young man was very helpful and friendly. We will definitely go back!

Very good food, Credit to the chef Ben