Reviews in Basildon

We found the chicken to be very fake tasting.It was fatty , chewy substitute meat rather than real chicken . The food wasn’t hot. I wouldn’t go back because of these points.

I had been here once before and liked it, but not this time. In some of the chicken dishes (the sweet and sour and satay chicken - don't know about the rest as I didn't try all chicken dishes), the 'chicken' seemed a weird clear white colour and was stringy and greasy; it was so disgusting and left rest of it. Most dishes seem to have nuts in which didn't need to have nuts in, such as chicken wings, thereby limiting the choice of things my children could have. Even though the restaurant was practically empty, they did not clear our plates, resulting in them stacking up on table. There was a weird public toiletty bleach smell near the kitchen area. As soon as you get into the restaurant, they tell you to pay and demand to know at the till what drink you want. It would be more appropriate to allow people to sit down and have time to look at the drinks menu, then expecting people to know what drinks you have. Or at the very least, if you want it paid upon entry, at least say something like, 'would you like to look at our drinks menu now (and point people in direction of said menu) or would you like to come back to bar once you've had a few minutes to decide. I don't think this is good value for money; the food quality has seriously gone downhill; perhaps switching to poor quality ingredients in order to maximize profits and take advantage of customers. I won't be back.

First time here definitely would not return. The food was luke warm and the meat (chicken) seemed undercooked and squidgy. Tried a little bit of various things but all tasted strange. Dessert choice was poor and chocolate fountain is unpleasant - very strange colour and watery. We left without eating much of anything and got food elsewhere . We did tell the manager our feedback. Very expensive mistake.

Very basic restaurant more like school canteen with plastic plates and warm food. Massive catering with little effort. Very tired seats. Won’t be going back.

First time there and food was cold and tasteless and unfortunately I had bad stomach cramps when I got home. I was the only one who had the special fried rice. Won’t be going again

Myself and my son went to the Basildon spoon world buffet and bar on Friday night the 6th of march and after an hour and only eating a couple of plates of food each we left the restaurant only to violently throw up shortly after and continued to through out the night,I did notice that some of the chicken looked under cooked and avoided those dishes but it seems all of the chicken was under cooked and myself and my son ended up in hospital with severe food poisoning AVOID THIS PLACE

Staff was to busy joking about being on their mobile phone

Visited on 16/2/26. Food was good for the most part but when I asked the man that cooks the steaks for medium rare steak he shrugged his shoulders and rolled his eyes. That part I can get over I guess but basic manners would be nice. Not a single plate was removed from our table so we moved them ourselves onto the table next to us which were then rapidly taken away as that was a clean and set table. Later on when I took my children over to the “chocolate fountain” if you can call the dribble of chocolate a fountain, we found a boy roughly 12/13 with his tongue in the fountain of chocolate. Of course his parents should be teaching him better but when I raised the problem to a waitress she couldn’t care less. Obviously we couldn’t eat from there after that. On leaving we headed up to the ladies which were vile! 5 cubicles, 1st one is out of order, 2nd was full to the top with tissue, 3rd no lock and no toilet paper, 4th full of faecal matter and 5th no lock and no toilet paper. Surely for a restaurant as busy as you there should be sufficient paper and cleanliness. Absolutely revolting toilets, crappy staff attitude, unsupervised children left to lick the chocolate fountain… not the birthday we had in mind!!

We came for my sons birthday, food was nice, unfortunately we were disturbed as we was trying to eat when members of staff brought a huge dirty bin pass our table, assuming it was left over food, not very nice when your trying to eat. Then several members of staff was then left to clear all the spillage up that was all over the floor again this was done directly behind us whilst we was trying to eat

Very tasty, all the food, desserts are just awesome

Great friendly staff!! Food always being topped up.. only downfall is the toilets was not clean at all Would definitely come back

Food was under cookee Toilet was disusting. Dessert choices was crap. Cost over 100 pound for 2 adults and 3 children. Will not be returning

Great service. Friendly staff. Got a discount as I am a blue light card holder (just show proof of your card for 10% off) Ok selection of food for the price you pay. Clean tidy environment. Attentive staff around clearing plates or changing food when low.

We came here to celebrate my birthday and food was amazing, staff were polite and friendly. Had a nice time and we will definitely come again.

Food is delicious as always, not enough choice of fruits . Stuff is friendly . It was so cold inside we couldn't enjoy this time as we usually do. We tried eat quick as possible.

Cheap and cheerful but for the price, can't beat the selection of food. The chaffing dishes were constantly monitored and cleaned and replenished. Soft drinks were unlimited and deserts were very nice.

We came here for a birthday meal Compared to the one in Ipswich, the food here was very average Also, the toilets upstairs were disgusting. There was a light broken and they were very outdated and filthy.

Food was OK. Nothing special but then you wouldn't expect it for the price. All a bit bland and tasteless. Desserts were very disappointing. Wouldn't go again.