Reviews in Essex

Normally very pleased and the previous visit set such a high bar i was little disappointed. Front of house not impressed as being shown to our seats was not asked if we had a preference of outside or in, plenty of space at the time. Fish goujon sandwich, chips and iced coffee good.

A lovely lunch. Large plates of food. Please note that there is no car park. Paking is available at the nearby Harvester which is pay and display.

We went for a family Sunday lunch. We were taken to our table promptly, although our request on booking for a highchair had been overlooked, However the environment was good, not too noisy. The food when it arrived was lovely and cooked well. Unfortunately, it took an hour before we received our meal, which when you have a young child is an unreasonable time to wait. Aside from the minor criticisms, a nice meal and would recommend to others.

We enjoy going to the Owl and its a great setting and there's the park area for the kids. Disappointed in the Sunday roast as for the money it wasn't a full plate. No carrots, parsnips, peas just some green beans and cabbage, plus potatoes and Yorkshire pudding. The fish and chips looked good, a massive piece of fish. We would visit again but have some different from the menu.

First time visiting The Dukes Head. Lovely welcome on arrival, staff were friendly and very helpful. Went there for Sunday lunch. Didn't have a roast although it looked delicious, I decided on the Gammon, my son had a burger and side of pigs in blankets because that he he rolls. Food was lovely, hot well presented and tasty. Atmosphere was lovely. Would visit again.

Food always excellent, staff also excellent. Some say expensive but it's worth every penny as fresh produce, cooked to order what's not to love again. Always satisfied, love wandering the shop and the beautiful plants too

Excellent food and service. This a great pub

Had a lovely lunch here on Sunday, a good variety to choose from, really lovely staff who looked after us very well and reasonably priced, we will definitely return!

Lovely place to meet friends for lunch.

Consistently good, friendly and all round quality

Great food, excellent service. Great location

I had a really disappointing experience with this restaurant’s customer service and would not recommend booking here. I cancelled a reservation and specifically called ahead to check the process. I spoke to two members of staff who both clearly told me that I would receive an email explaining how my deposit would be returned. Based on that, I reasonably understood that I would not be charged. Despite this, the restaurant later went ahead and took the deposit anyway. When I raised this, I was told this is “not their process” and that deposits are taken at management’s discretion, effectively dismissing what their own staff had told me earlier that same day. It’s completely unacceptable to give customers clear information over the phone and then ignore it when it suits. If your internal policies differ, your staff should be trained properly — customers should not be penalised for relying on what they are told directly. To make matters worse, my follow-up email has now been ignored entirely. Poor communication, inconsistent policies, and even worse customer service. I won’t be returning.

Love this place! Beautiful setting, staff are great and so are the pizzas!

The service in here is very good but we know it is always slow. The food is very very good & worth the wait usually but don’t eat here if you’re on a time pressure. I would say that on of our group ordering the Caesar salad it was very small & not many lettuce leaves. The prawn open sandwich was really beautiful & light. The chips with the fish & chips were perfect, crisp on the outside, fluffy inside. We booked a later table at 1.15pm for lunch by the time we were served it was 2pm, when we went to look at desserts for 2.30pm most of the dessert menu was completely unavailable apart from one piece of cheesecake & one other portion of something - this was hugely disappointing when booking a table of eight for a celebratory birthday lunch. Atmosphere & environment was lovely, very clean

I bring my elderly mum her for lunch regularly. It's easily accessible for her and in a lovely setting. Staff friendly and efficient. Food lovely and good value. And a varied menu too including small plate meals which are good for anyone without a massive appetite. Well worth a visit.

As usual the atmosphere, service, standard of food and drink was excellent . We have never walked away from the restaurant with a bad word about any part of the experience. We always highly recommend you to anyone heading in your direction. Thanks again Kevan and Jackie

We had an amazing Sunday lunch. The food tasted amazing and arrived promptly. Portions were just right and desert was equally as good. The setting is perfect. Staff were lovely and friendly.

Food was great and staff were fantastic. Only criticism is I observed the chef using his hands to put food on plates. Not great when the kitchen is clearly on display from the bar.