Reviews in Garstang

On Thursday 23rd. Nov. four adults booked a table at your establishment, we were offered "small portions" as we were not too hungry. On receiving the bill we were informed that "small portions" meant a reduced cost of only 10% we questioned this and were told that this was company policy!! We have no complaints about your staff or food quality, however we shall not be visiting the NEW HOLLY again as this is the second time that we have had reason to complain and Garstang has better dining opportunities to offer. Derek Masters

I went to Owd Nell's today with two friends, celebrating a friends birthday. We all had a lovely meal and drinks, the service was very good with friendly polite staff. We are looking at having our works Christmas party there this year.

This cafe has delicious home cooked food, friendly staff and very reasonable prices. Freshly made filter coffee is £1 to take out -beat that Costa.

This restaurant pub serves Foie Gras so I will not be patronising them again. Have they no idea of the cruelty involved in producing Foie Gras????

My wife and I had been at a garden centre and decided to have a late Saturday lunch. We might ordinarily have gone to the Punchbowl but decided to try the Horns Inn as we hadn't been for years. What a mistake! The staff had suspended the normal Saturday lunch menu and had a shorter but far more expensive menu from which to choose - not for what we wanted but I guess as there was a festival going on in the village they had seen the chance to make a few pounds extra by getting additional punters to buy into a menu different from that advertised on the website. Nothing went well, my wife's risotto was heavy and accompanied by what looked like slabs of Tesco Value garlic bread and which tasted like cardboard. The taste of my sausage and mash was OK but it was just a taste as portions were awful and not even enlivened by a vegetable. Paying over the top for substandard fare isn't the way forward. However, I certainly won't be going back there so problem solved. Oh! When staff training comes around ensure that you don't only tell your staff to ask if the meal is alright on a regular basis but tell them that they should actually want to hear the answer and when they do hear that people haven't had a great dining experience to do something more constructive than 'Oh, sorry to hear that!'

What a fantastic spot Owd Nells' / Guys Thatched Tavern is on a sunny day. Just by the canal with a big outside seating area. " restaurants to choose from as well as lots of quality real ale. Very easy to get too just off the A6 near Garstang.

After a lovely weekend away with my friend we stopped on the way home for our evening meal , as it had been some time since my last visit I was excited to see the new refurbishments.The decor 'Beautiful and inspiring, with gentle, calming music and atmosphere, Food disappointingly and embarrassingly terrible....with high expectations reflected in prices I didn't know where to look when my friends 12oz Gammon steak with trimmings arrived ! Pinapple- tinned, Egg-uncooked, Chips-Scrag ends all of different colours which tells you only one thing ! there's none left !! Peas-frozen, portion sized in a butter dish ! Gammon- Fatty and tough.I brought my concerns to the young, student type waitress who simply said 'sorry' who then sent another waitress to tell us that she was replacing the chips with a large portion of skinny fries, as predicted ! they had RUN......out of CHIPS !!!! to our disbelief when the new offering arrived they had simply taken half of the scrag end away and placed a Few !!!! skinny chips on top !!!!!OMG !!!! Thankfully my prawn cocktail was simply just OK , but then again where can this go wrong !!!P.S Dont have the onion rings-oozing grease !Sorry 'Horns Inn' you've a long way to go !!

Two return visits for a birthday celebration and a mid-week treat proved this restaurant is continuously top class. Excellent, plentiful food, beautiful decor and fab staff. Thank you Neal for excellent service on every visit. Can't recommend you highly enough and ooking forwrad to our next visit already.

Being regulars at the Pantry we are always assured of a warm welcome and a good cup of coffee, with the best egg and bacon butty around Garstang.

Thank you Alison for your reply. Time has passed, and I think your post shows that the day my family visited was an "off day". Please note that my daughter and family have returned and enjoyed their visit.You obviously do care, and care deeply, so keep up your good work, and thanks again for taking so much notice of one bad day a time ago..

Hi Corvus,Thanks for taking the time to post your review. Firstly please accept my apologies for the long delay in my reply, but I have only just become aware of your post and although I appreciate some time has passed, I still felt it was important to come back to you. Secondly please also accept my apologies for the disappointment and upset this matter caused you.I would love to be able to investigate this matter further and have sent you a follow up email via the team at Sugarvine and look forward to hearing from you soon.Thanks again for taking the time to review our attraction as it is only by receiving feedback that we are able to improve our business. Kind regards, Alison Pye, General Manager.

Can't wait to go again.

Ate here for Saturday lunch. Went back on Saturday night with two other couples. Had a great time.. Food was fab. Going to book the who killed Santa night..

Went to the New Holly for our annual line dancing day out ,there was 47 of us. It was recommended by a friend ,we visited it before our trip and were impressed, so returned as a group and dined. Great food, well presented and brilliant service. We spoke to the most accommodating and friendly gentleman Paul, who was the manager. He listened carefully to our requests and consulted with his chef and staff to come up with 3 mains and desserts to offer our ladies. They were varied and all of them were delicious. We were served in good time, the service was amazing, the staff were helpful and polite, the food was delicious and the whole afternoon was a success. We can highly recommend it, it was wonderful.

Guys always great food drink.

The reason I like to go there for lunch, is the fantastic Roast Beef Sandwiches. If you like RARE cold Beef, this is the place to go. The Menu even says 'most likely rare'.

Am an ex Garstang lad now living in Australia went in for a quiet drink handed over a genuine 10 pound note then was confronted by the bar staff shouting at the top of her voice give me some real effin money instead of this fake crap lettin all of the pub hear, i dont mind being questioned because it was crisp and brand new out of an australian bank but you need customer service skills and how to talk to people, will never return and as will my friends in town, need to review your people skills !!!!!!

Excellent restaurant. We have been going for years and we've never been dissappointed. Wouldn't say expensive and they do a great takeaway as well.