Visited for the first time on Valentine’s Day. We made a 7pm reservation but the table wasn’t ready until 7.15. Not ideal but these things happen. We finally sat down and placed our order and unfortunately over an hour later our food hadn’t arrived. People were coming in after us, being served and leaving . When we flagged to the waitress they checked and it transpired they hadn’t placed our order. We had to reorder - we asked for the drinks to be complemented which after some back and forth was accepted (not offered) and waited again for our food. Our order finally arrived an hour and a half after we placed it . The food was very good and the waitresses were embarrassed and genuinely apologetic but the experience overall was clouded by the delays and just wasn’t great. This was our first visit and on Valentine’s Day so unlikely we’ll be trying again
Henry’s Smokehouse – Kirkham