Myself and a couple of friends went here a couple of weeks ago, I used to go to the Metquarter Cafe Rouge quite a lot. So I ordered the crab salad, and after waiting about 30 minutes for it (a salad!!!) I thoroughly enjoyed about 2 mouthfuls of it....until I found a long blonde hair between the salad leaves (and I am a dark brunette, btw) so I let the waitress know, who swiped it from me and took it into the kitchen, so I sat there waiting for about 20 minutes while my friends are munching away wondering if I am getting a meal at all, also all the waitresses and the manager refused to even look at me. So when my friends had finished their meal, without having anything to eat, I asked for the bill...wondering if they were going to make me pay for the meal I hadn't had! So when the bill came I noticed they had discounted my meal, meanwhile I was starving and had the best parts of half a bottle of wine because I hadn't eaten anything. I think their manner very rude and they should be able to handle a complaint, instead of just ignoring customers. Since then I have avoided the Cafe Rouge and seriously doubt I will be going here again.
Cafe Rouge – Liverpool City Centre